Originally posted by: pspada
Originally posted by: flxnimprtmscl
But they didn't change their site to reflect the new chips until after they were called on it. Someone from hardform was brave enough to pull the spreaders to see what was underneath. He e-mailed them and the next day the site was changed. Pretty flaky imo. And for most people I saw getting them to take the mis-advertised sticks back wasn't quite as easy as it was for you. They did do it for everyone eventually but only after threats of restock fee's and other crap.
Oh, and the kicker for this company. I saw someone here and on hardforum with the same user name and exactly one post on each board post a thread in hot deals with a link to their site advertising their memory. A good company doesn't need to go onto enthusiast boards posing as a consumer to advertise their product. That's mickey mouse garbage.
So, you've heard, and read, and made assumptions, without any of your own experience? I'd rather go by the 5 or 6 times I've ordered from them, and their high rating at resellerratings.com. Lastly, since you "saw someone here and there with a user name and a post", and that automatically is someone from the company hawking their wares? Seems unlikely too me.
You are welcome to your viewpoint, but I much rather deal with facts when evaluating a company, rather than "I heard", "I thought", or "someone said". And the facts appear to show them to be a reputable company, who goes out of their way to make their customers happy - exactly the same rational in place in my own company. Bravo, Hardcorecooling.com!