- Sep 17, 2001
- 5
- 0
- 0
Please help me. I installed Win2000 about 2 months ago and would say I've only just got it running nicely enough to be happy with it. Today I thought I'd install Network associates PGP suite 7.0, which I did under the admin account (within power user account) , rebooted and everthing came up fine and dandy (apart from a service not starting, which was part of PGP suite). I then changed my mind about what options I wanted installed, so I removed it under the power user profile, and checked it had completly removed the directory (which it had). I then thought I'd better reboot again to get rid of the services I't had started. One reboot later and my problem started. Win2000 will boot until it gets to the blue screen (where your mouse pointer pops up) ....and, no mouse pointer. Gets to the login screen, and the keyboard doesn't accept any input. This occurs in every boot option (safe mode, best know configuration e.t.c). I have tried putting my mouse in the usb, but still nothing (the problem is the mouse pointer isn't even there. I'd normally expect it to be there, but just not move). I have put the bios to failsafe options, but still no joy. I cannot think of any way of fixing this problem. Is there a step by step boot option of some kind like 98 has, or some way of specifying the services loaded? Do you think its realated to the PGP suite? Im thinking of wiping my OS, for the millionth time. Its getting kinda annoying now.