Win XP pro: How to identify bad driver (I think) using data from the MS error code?

LurkingInNC

Senior member
Nov 2, 2001
517
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I think I've got a problem with a driver, get a blue screen error message.

stop:0x0000007E (0xc0000005,0xf883e945, 0xf896d9b0,0xf896d6b0)
kbdclass.sys - address F883E945 base at f883e000, datestamp 3b7d8f3

How can I use this info to identify the problem driver (if that's what it is) so I can uninstall it?

Thanks for any help!
 

NogginBoink

Diamond Member
Feb 17, 2002
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That error message identifies the driver: kbdclass.sys.

However, this is the keyboard driver so you don't want to disable it. Kbdclass is pretty darn stable. It's been around forever and runs on millions and millions of computers without problems.

Most likely another driver corrupted kbdclass' memory space and kbdclass was the victim of another driver that isn't managing memory properly.
 

johnlog

Senior member
Jul 25, 2000
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In your note I see this: kbdclass.sys

I would think that indicates something is wrong with your keyboard driver or mayby you have a poor connection with your keyboard cable. Make sure your keyboard is plugged in all the way into your computer. Push it in even if it looks all right.

If one is available plug in a different keyboard and see if you still get the same blue screen error message.

 

LurkingInNC

Senior member
Nov 2, 2001
517
1
81
Thanks for your thoughts.

Checked keyboard plug and also removed & reinstalled keyboard driver, neither helped. I should have mentioned that the problem is apparent only when I'm shutting down XP. Any other ideas?