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Win XP Home; Shuts down no reason

TiziteLayinLow

Senior member
shuts down automatically, even if im not logged in.

works fine in safe mode logged in the same account.

StartupList report, 12/22/2004, 9:01:48 AM
StartupList version: 1.52
Started from : F:\Adware Removal Tools\StartupList\StartupList.EXE
Detected: Windows XP SP2 (WinNT 5.01.2600)
Detected: Internet Explorer v6.00 SP2 (6.00.2900.2180)
* Using default options
==================================================

Running processes:

C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\RUNDLL32.EXE
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_S4I2F1.EXE
C:\Program Files\Roxio\Easy Media Creator 7\Drag to Disc\DrgToDsc.exe
C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe
C:\WINDOWS\system32\rundll32.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Common Files\EPSON\EBAPI\SAgent2.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton Internet Security\NISUM.EXE
C:\WINDOWS\System32\nvsvc32.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\wdfmgr.exe
C:\WINDOWS\System32\ups.exe
C:\Program Files\Norton Internet Security\ccPxySvc.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Messenger\msmsgs.exe
C:\WINDOWS\system32\wscntfy.exe
C:\WINDOWS\System32\alg.exe
F:\Adware Removal Tools\StartupList\StartupList.exe

--------------------------------------------------

Checking Windows NT UserInit:

[HKLM\Software\Microsoft\Windows NT\CurrentVersion\Winlogon]
UserInit = C:\WINDOWS\system32\userinit.exe,

--------------------------------------------------

Autorun entries from Registry:
HKLM\Software\Microsoft\Windows\CurrentVersion\Run

NvCplDaemon = RUNDLL32.EXE NvQTwk,NvCplDaemon initialize
ccApp = "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
ccRegVfy = "C:\Program Files\Common Files\Symantec Shared\ccRegVfy.exe"
EPSON Stylus Photo R300 Series = C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_S4I2F1.EXE /P30 "EPSON Stylus Photo R300 Series" /O6 "USB002" /M "Stylus Photo R300"
RoxioDragToDisc = "C:\Program Files\Roxio\Easy Media Creator 7\Drag to Disc\DrgToDsc.exe"

--------------------------------------------------

Autorun entries from Registry:
HKCU\Software\Microsoft\Windows\CurrentVersion\Run

NVIEW = rundll32.exe nview.dll,nViewLoadHook
SpySweeper = "C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe" /0

--------------------------------------------------

File association entry for .SCR:
HKEY_CLASSES_ROOT\scrfile\shell\open\command

(Default) = "%1" %*

--------------------------------------------------

Shell & screensaver key from C:\WINDOWS\SYSTEM.INI:

Shell=*INI section not found*
SCRNSAVE.EXE=*INI section not found*
drivers=*INI section not found*

Shell & screensaver key from Registry:

Shell=Explorer.exe
SCRNSAVE.EXE=*Registry value not found*
drivers=*Registry value not found*

Policies Shell key:

HKCU\..\Policies: Shell=*Registry key not found*
HKLM\..\Policies: Shell=*Registry value not found*

--------------------------------------------------


Enumerating Browser Helper Objects:

(no name) - C:\Program Files\Norton AntiVirus\NavShExt.dll - {BDF3E430-B101-42AD-A544-FADC6B084872}

--------------------------------------------------

Enumerating Task Scheduler jobs:

Norton AntiVirus - Scan my computer.job
Symantec NetDetect.job

--------------------------------------------------

Enumerating Download Program Files:

[Microsoft Office Template and Media Control]
InProcServer32 = C:\WINDOWS\Downloaded Program Files\IEAWSDC.DLL
CODEBASE = http://office.microsoft.com/templates/ieawsdc.cab

[Shockwave ActiveX Control]
InProcServer32 = C:\WINDOWS\system32\Macromed\Director\SwDir.dll
CODEBASE = http://fpdownload.macromedia.c...e/cabs/director/sw.cab

[MSSecurityAdvisor Class]
InProcServer32 = C:\WINDOWS\System32\mssecadv.dll
CODEBASE = http://download.microsoft.com/...cAdv.cab?1081258310546

[YInstStarter Class]
InProcServer32 = C:\WINDOWS\Downloaded Program Files\yinsthelper.dll
CODEBASE = http://download.yahoo.com/dl/installs/yinst.cab

[Shockwave Flash Object]
InProcServer32 = C:\WINDOWS\system32\macromed\flash\Flash.ocx
CODEBASE = http://download.macromedia.com...cabs/flash/swflash.cab

--------------------------------------------------

Enumerating ShellServiceObjectDelayLoad items:

PostBootReminder: C:\WINDOWS\system32\SHELL32.dll
CDBurn: C:\WINDOWS\system32\SHELL32.dll
WebCheck: C:\WINDOWS\System32\webcheck.dll
SysTray: C:\WINDOWS\System32\stobject.dll

--------------------------------------------------
End of report, 5,652 bytes
Report generated in 0.125 seconds

Command line options:
/verbose - to add additional info on each section
/complete - to include empty sections and unsuspicious data
/full - to include several rarely-important sections
/force9x - to include Win9x-only startups even if running on WinNT
/forcent - to include WinNT-only startups even if running on Win9x
/forceall - to include all Win9x and WinNT startups, regardless of platform
/history - to list version history only
 
I had my box restart before even getting to login screen and tech support said it was probably malicious spyware. I thought malicious spyware were virii, but apparently I'm outdated in the vocab these days...
 
Have you attempted to run Adaware and Spybot is Safemode? Also, you can try running a bootable antivirus disc if you have one.
 
Bad PSU? Most of the time I would say it's a bad power supply unless its you boot to windows and restarts, but when you get to safe mode it's fine then it's software issues.
 
well i did alot of investigation with msconfig.. and yes to answer your question, i ran stinger tool in safe mode, avast cleaner tool, NAV 2005 (updated), spysweeper, adaware, cwshredder, spybot, and cleaned up hijack this.

i shut down all possible services and it ran fine in normal mode.

i used process of elimination to narrow it down to Uninteruptable Power Supply service (ups.exe).. which i find in all the other machines. its a legit service, unless spyware embeded itself into it.

has anyone heard of this?

p.s. - turned back on everything and it ran fine.
 
Might be smart to run MBSA and fix what it finds, especially weak/blank passwords. To set the password on an account that doesn't normally show up, either start in Safe Mode or use the net user username newpassword command, and pick strong passwords (your AT nickname would be pretty strong).
 
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