Win-XP & ATT-Broadband not seeing Internet

[ronmaagero]

Hello. I can't seem to release a 169.X.X.X TCP/IP address so that I can connect to Internet via broadband. It's a new Dell PC. The only thing I can think of is removing the network board [NIC] and reinstalling after a cold boot of XP without the NIC. I am guessing there's a way to do it via the operating system. Haven't figured it out yet. With AT&T broadband, you basically setup nothing, but add TCP/IP protocol and you're connected all the time. It uses the DHCP, but no DNS and a dynamic IP address. The Win-XP is stuck on this 169.X.X.X address. Does anyone have a clue? Thanks, Ron.

 

[LoneWolf1]

I don't know anything about WinXP, but I had the same problem under W98se. All I had to do was delete my nic from the device manager and reboot. Windows dected the NIC and installed the drivers and everything was good to go.

Hope this helps some.

 

[gunf1ghter]

hmmm.... actually... my AT&T broadband connection was not simple ethernet (which you are describing) but was PPPOE (PPP over ethernet)... and it requires that you use a login and password to login to the service.

Have you set your internet connection up this way?

 

[obenton]

You're simply not connecting to the ATT DHCP server. The IP address you're seeing is a simply a default that is assigned when there is no other, either static or DHCP, assigned. Connect properly to the DHCP server, and the default will be changed to the IP address the DHCP server assigns..

 

[ronmaagero]

Here in Western Massachusetts AT&T Broadband with a cable modem is usally 1,2,3 [no setup except for DHCP auto]. In this my customer did something unusual, methinks. Thank you. My understanding is that PPPOE usually entails DSL, no? Thanks though. I need to check back with my customer with new ideas.

 

[ronmaagero]

Lone Wolf that was another thought I had. I believe XP would probably like that. By the jarhead, I was a "squid", USN. Proud to meet a fellow veteran. Thanks.

 

[ronmaagero]

Thanks. I'm a little overwhelmed. This forum is unreal! The responses and info are great. Some forums take forever to get some response. I tried release & renew to no avail. Based previous suggestions of power down cable modem and PC or uninstall/reinstall NIC situation, I believe I'll get through. Thank you all. A global reply could be handy in my case. WOW! What a set of responses! I'm totally impressed AndandTech forums.
Thanks,
Ron