My Windows 7 goes into blue screen on shutdown but only when I shut down in the morning. I know it did because later in the day when I'll use the computer, it's powered on with a small window saying "Windows has recovered from an unexpected shutdown".
Clicking "View problem details" shows:
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Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.256.1
Locale ID: 1033
Additional information about the problem:
BCCode: 1000009f
BCP1: 0000000000000004
BCP2: 0000000000000258
BCP3: FFFFFA8006BA3040
BCP4: FFFFF80000BA2740
OS Version: 6_1_7600
Service Pack: 0_0
Product: 256_1
Files that help describe the problem:
C:\Windows\Minidump\010411-57720-01.dmp
E:\Users\xxxuser\AppData\Local\Temp\WER-62072-0.sysdata.xml
Read our privacy statement online:
http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409
If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt
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How do I read the .dmp file? Will it tell me what is causing the blue screen? Shutting down at night and any other time of day is fine.
Thanks a lot.
Clicking "View problem details" shows:
======
Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.256.1
Locale ID: 1033
Additional information about the problem:
BCCode: 1000009f
BCP1: 0000000000000004
BCP2: 0000000000000258
BCP3: FFFFFA8006BA3040
BCP4: FFFFF80000BA2740
OS Version: 6_1_7600
Service Pack: 0_0
Product: 256_1
Files that help describe the problem:
C:\Windows\Minidump\010411-57720-01.dmp
E:\Users\xxxuser\AppData\Local\Temp\WER-62072-0.sysdata.xml
Read our privacy statement online:
http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409
If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt
======
How do I read the .dmp file? Will it tell me what is causing the blue screen? Shutting down at night and any other time of day is fine.
Thanks a lot.
