Win 10 / 64 bit issues with internet bandwidth (solved)

[Perene]

I am having a peculiar problem here. My internet has 35/3 speed, so it means that at best I can send files at 400-450 KB/s.

Before I ditched Win8 for 10, I could send files to several sites, and even use multiple browsers at the same time.

Now, even if I use a software to limit my usage in a PC, ALL wi-fi devices are having problems to access the internet. I have proof that when I reduce the ammount of bandwidth used by PC or simply stop it, all wi-fi devices dramatically access the internet faster.

However, speed is not the problem here, they simply stop working AT ALL, meaning that if you waste all UL speed in a PC, even if you aren't downloading anything in PC, all wi-fi devices are having serious connection/speed problems.

Can someone explain to me how is it possible that Windows 10 can do such a thing? I have been sending files 24/7 and for years, and this is the 1st time EVER something like this happens.

In a matter of days using Windows 10, I discovered this problem, and now I regret that I upgraded this thing. Do you guys have any idea how this can be solved in Windows 10? Don't tell to continue using the software that limits the usage, because I was only capable of making the devices working after I limited the max UL speeds combined in my PC to 150 KB/s or less.

This is less than half of what I am allowed to use it. Some serious s.hit is going on here.

 

[SparkyJJO]

Make sure you're not set to be a Windows Update "host." Settings > Updates and Security > Advanced Options > Choose how updates are delivered > make sure it isn't set to supply updates to other systems on the internet. Basically this option lets Windows basically do a torrent-style update distribution to relieve some of the load on their main servers. It gave this option during initial setup, and as I recall at least on my system default was turned off. Personally, I'd leave it off, as I pay for my bandwidth for my usage, not MS.

Other than that, I am not sure of a source for the issue as I have not experienced this issue.

 

[Berryracer]

I am having a peculiar problem here. My internet has 35/3 speed, so it means that at best I can send files at 400-450 KB/s.

Before I ditched Win8 for 10, I could send files to several sites, and even use multiple browsers at the same time.

Now, even if I use a software to limit my usage in a PC, ALL wi-fi devices are having problems to access the internet. I have proof that when I reduce the ammount of bandwidth used by PC or simply stop it, all wi-fi devices dramatically access the internet faster.

However, speed is not the problem here, they simply stop working AT ALL, meaning that if you waste all UL speed in a PC, even if you aren't downloading anything in PC, all wi-fi devices are having serious connection/speed problems.

Can someone explain to me how is it possible that Windows 10 can do such a thing? I have been sending files 24/7 and for years, and this is the 1st time EVER something like this happens.

In a matter of days using Windows 10, I discovered this problem, and now I regret that I upgraded this thing. Do you guys have any idea how this can be solved in Windows 10? Don't tell to continue using the software that limits the usage, because I was only capable of making the devices working after I limited the max UL speeds combined in my PC to 150 KB/s or less.

This is less than half of what I am allowed to use it. Some serious s.hit is going on here.

In addition to Sparky's recommendatoin, you need to use O&O ShutUp10 to stop all telemetry/tracking/privacy invasion stuff in Windows 10 because your system may be silently sending all your usage behavior and whatnot to Micro$h4ft and eating your bandwidth.

O&O ShutUp10 means you have full control over which comfort functions under Windows 10 you wish to use, and you decide when the passing on of your data goes too far. Using a very simple interface, you decide how Windows 10 should respect your privacy by deciding which unwanted functions should be deactivated.

Download Portable Edition = http://www.oo-software.com/en/shutup10

More control over your operating system

• Adapt your security settings
• Protect your privacy
• Control location services
• Control Windows Updates
• Do not pass on your user data and diagnostics

Further information
Portable Version – no installation required

Operating System: Windows® Windows 10

O&O ShutUp10 EULA

Important Features at a Glance
Windows 10 wants to give users the easiest possible daily experience and in doing so very rarely forces you to actually read and confirm a security notice. Unfortunately, this simplified approach from Microsoft means much more data is passed onto them than many users would like.

Microsoft uses most data to display personalized information to you that is aimed at making your computer life easier. As an example, Windows 10 can remind you to set off to the airport 30 minutes earlier due to traffic en route. In order to deliver this information to you, however, Windows 10 has to access your calendar entries, your mails (i.e. the airline confirmation email), your location and it has to have access to the internet to get traffic news.

Some services protocol your entire keyboard entries, share your WLAN access data with your facebook contacts or connect your computer without asking permission to a public – and potentially unprotected – network. While this means that you and your contacts do not have to grapple with complicated WLAN passwords, it also poses a significant security risk.

Decide for yourself how important your “comfort” is when weighed up with your privacy and how to protect it. O&O ShutUp10 presents you with all important settings in one location – you need no previous IT knowledge and there is no need to manually change the Windows 10 system settings.

O&O ShutUp10 is entirely free and does not have to be installed – it can be simply run directly and immediately on your PC. And it will not install or download retrospectively unwanted or unnecessary software, like so many other programs do these days!

 

[Mushkins]

Don't worry about the telemetry data, there's absolutely no way it's consuming all of the available bandwidth on a 35/3 connection. It sends a few kilobytes of data every now and then.

meaning that if you waste all UL speed in a PC, even if you aren't downloading anything in PC, all wi-fi devices are having serious connection/speed problems.

So you're saturating your upstream and your downstream on all devices grinds to a halt? That's working as intended, it's a TCP/IP thing. You have a max 35 Down and a max 3 Up, not a max 35 Down, 3 Up simultaneously.

 

[Perene]

So you're saturating your upstream and your downstream on all devices grinds to a halt? That's working as intended, it's a TCP/IP thing. You have a max 35 Down and a max 3 Up, not a max 35 Down, 3 Up simultaneously.

Sorry, but you are light-years from the truth... in my case.

Like I said:

When I used Windows 8.1 64 bit, I had 7 browsers/tabs sending data to Google Drive accounts. I could download things and even open torrent.

All of this in my PC.

And all wi-fi devices were able to browse the internet.

Now this is nearly impossible. I suspect this isn't a problem with my ISP, the parameters are OK, the ISP modem and TL-WR841N weren't touched.

All of this only happened when I switched to Windows 10.

Trust me when I say this is a defect, and it is something totally new.

I've been uploading files for years, and always 24/7, my PC is used on a daily basis and I have been monitoring things for quite some time.

Here's a little proof, in case there's any doubt:

http://i.imgur.com/cFaesX5.png

Recebido = how much data was downloaded in that day
Enviado = how much data was uploaded in that day

As you can see, always generous figures. I would have noticed something like this if ever happened before.

I have no idea what is causing... all I know is that it is happening. Maybe the router needs a new firmware to sustain Win10 impact? I have no idea.

 

[Mushkins]

Sorry, but you are light-years from the truth... in my case.

I'm pretty sure I know how TCP/IP functions as i've spent a good portion of my career in networking. But if you want to tell the guy trying to help that he doesn't know what he's talking about, who am I to argue.

Good luck.

 

[Perene]

I'm pretty sure I know how TCP/IP functions as i've spent a good portion of my career in networking. But if you want to tell the guy trying to help that he doesn't know what he's talking about, who am I to argue.

Good luck.

I am not challenging yours or anyone's knowledge about anything. I am simply stating that you are blatantly disregarding everything I wrote about something I have monitored for a long time. You never did such a thing.

And even if you try, results could be different since you can't replicate my conditions.

No knowledge about this subject can trump my empirical experience about it. I am telling you the minute I changed the Windows version this anomaly was created, and you offered no explanation other than what I already knew, that wasting too much bandwidth using one computer can make things hard for the rest.

The difference is that now this is happening to the fullest. It wasn't before, make no mistake about this fact.

I'll ask the company that created this router if there's something wrong with it. No new firmware has been released since 2012, and I have the latest.

 

[Mushkins]

I am not challenging yours or anyone's knowledge about anything. I am simply stating that you are blatantly disregarding everything I wrote about something I have monitored for a long time. You never did such a thing.

And even if you try, results could be different since you can't replicate my conditions.

No knowledge about this subject can trump my empirical experience about it. I am telling you the minute I changed the Windows version this anomaly was created, and you offered no explanation other than what I already knew, that wasting too much bandwidth using one computer can make things hard for the rest.

The difference is that now this is happening to the fullest. It wasn't before, make no mistake about this fact.

I'll ask the company that created this router if there's something wrong with it. No new firmware has been released since 2012, and I have the latest.

Everything you wrote does not illustrate the full story of what is happening on your network, which is why my very first sentence restates what you said for clarification. Your OP jumps all over the place and frankly we have absolutely no idea what's really going on with your network without a ton of clarification.

Download and upload amounts like you posted as proof have absolutely nothing to do with active bandwidth at all.

But I'm not going to sit here and argue with you, I'm just going to offer a word of advice: When you come to an enthusiast forum asking for help and someone explains something, curtly telling them how wrong they are is a great way to turn people off from taking their valuable time to help you with your issue. Doubly so when they're not actually wrong about what they said.

You admit you have "no idea" what's causing it, perhaps being open to the advice of people who have boatloads of experience designing and troubleshooting commercial networks will get you to a resolution to your issue, as they can properly analyze and draw conclusions about the situation.

 

[Berryracer]

well the OP didn't comment on my recommendation even. I am done helping people with such attitude.

The least he could've done is said "I tried it and it didn't work"

 

[Perene]

well the OP didn't comment on my recommendation even. I am done helping people with such attitude.

The least he could've done is said "I tried it and it didn't work"

I am still seeing if the problem happens again with your solution. This isn't easy to replicate, you know. It's a very specific problem.

Also, I ran some tests to check my ISP and the only inconsistency would be 29 ms for latency (UDP) and 13.5 ms for jitter (UDP). 29 is a bad result in a speedtest, considering usually my network doesn't go beyond 20 when things are normal. Other than that, DL/UL speeds are OK and SNR parameters, too.

I hope this is a ISP issue, however the fact that wi-fi devices are the only ones affected seems very strange. It isn't related to the channel used (4), because I also run some tests and the speed was normal (tests showed 33/3, and no packet loss).

This is the speedtest.net result:

The other test that showed 29ms for latency is from http://www.brasilbandalarga.com.br/index.php/speedtest - Firefox required.

 

[Mushkins]

I am still seeing if the problem happens again with your solution. This isn't easy to replicate, you know. It's a very specific problem.

Also, I ran some tests to check my ISP and the only inconsistency would be 29 ms for latency (UDP) and 13.5 ms for jitter (UDP). 29 is a bad result in a speedtest, considering usually my network doesn't go beyond 20 when things are normal. Other than that, DL/UL speeds are OK and SNR parameters, too.

I hope this is a ISP issue, however the fact that wi-fi devices are the only ones affected seems very strange. It isn't related to the channel used (4), because I also run some tests and the speed was normal (tests showed 33/3, and no packet loss).

This is the speedtest.net result:

The other test that showed 29ms for latency is from http://www.brasilbandalarga.com.br/index.php/speedtest - Firefox required.

29ms is actually fantastic for an ADSL connection in Brazil, and well within spec for any residential connection pretty much anywhere in the world. If it was consistently 100ms+ I would suspect an equipment issue somewhere.

 

[Perene]

And nothing seems to solve this problem.

I am going to install another OS just to handle downloads and uploads. I won't be able to format this computer and remove Win10 right now, but I'll try to install a new OS in another partition.

Clearly this isn't going to go away.

Thank you all for the help.

 

[Perene]

It turns out that all these problems I had were my ISP fault. I suspected Windows 10 wasn't responsible, yet the timing was really unfortunate for this to happen.

The ISP acknowledged yesterday that they have been fixing things. This entire week I haven't noticed anything unusual in the modem parameters (SNR is one of them), but whatever they were doing in the network affected greatly wi-fi devices when I started uploading things.

I asked for a technician to come tomorrow to tell me if the repairs are finished, since the problems were still noticed as of today.

For the record, when I asked the ISP in the first days they told me nothing was wrong. That's why I asked these questions here.

 

[SparkyJJO]

Interesting. Hate it when everything seems to point to one thing when it is something else almost totally unrelated.

 

[Perene]

There's also one more thing we need to consider very carefully: the channel we select for the wi-fi router. If you have a notebook (or computer that can connect wi-fi), you may download these free programs for Windows:

http://www.baixaki.com.br/download/wifiinfoview.htm

https://www.acrylicwifi.com/en/wlan-software/wlan-scanner-acrylic-wifi-free/

And find out which channels are being used in your area. Even before that, I selected 4, since all others had s.hitty results, and channels 12-13 always give me the max speed, but:

- It looks like it's illegal if you are in the U.S. to use them, and not only devices won't work (such as Kindle Paperwhite, it will either not recognize your SSID or connect only 1 out of 10 attempts). It won't connect even in the Kindle PW sold in Brazil (perhaps because it is imported from the U.S. - yet the iPAD 4 can recognize/connect with no issues - go figure!);

That said, I discovered channel 4 can give me 30-33 Mbps in the speedtests (I have a 35 Mbps connection), a great improvement over the 20 Mbps I was getting from other channels.

Then I used these programs and they told me:

Channels
1 - 7 people seem to be using
2 - One
3 - One (my closest neighbor)
4 - Myself
5 - Not being used
6 - 4 people
7 - One
8 - Not being used
9 - One
10 - Not being used
11 - Eight people
12 - Not being used
13 - One, but I think it's also not being used

Today it looked like the ISP issues were solved, but my speedtest was returning slower results for channel 4. Using 12-13 I got 34/35 Mbps in my iPAD 4.

And using channel 8, tested for the 1st time today, I had over 30 Mbps. So from now on I'll only use 8.

I read somewhere that we should distance ourselves from the most used channels, and if possible not close to another one occupied.

For example, assume this is what I am seeing here:

Channels:

1 - Used by one person
3 - Used by one person
6 - Used by 3 people
11 - Used by one person

We would select channel 9.

Besides all that, of course we need to verify if the router is using the latest firmware, if the signal is not being obstructed, specially where it's installed, if we use a notebook, perhaps using a wireless USB antena can boost the signal or simply adding/replacing the antena from the wi-fi router itself can do this trick.

And also updating the network driver or if I am not mistaken, installing another PCI wireless card in our notebook, if can improve things. I noticed some not much up-to-date notebooks can't get the best results from wi-fi, however in my case the test was done in the iPAD and other newer devices.

P.S. It is possible that after I purchased a SmarTV and installed in the other apartment, using the wi-fi to watch Netflix (the other apartment also receives my signal in an iPhone, it's my relative that is living there), the wi-fi router required me to boost the signal, specially considering the proximity with channel 3 from my closest neighbor. And that is perhaps why channel 8 improved (or can improve from now on) things, since this neighbor has the 2nd/3rd strongest signal from here (the other is using channel 11).

So these events were all happening at the same time:

- New device to use wi-fi;
- New Windows version;
- ISP confirmed problems in my area

 

[JackMDS]

LOL. the whole thread is a Nice prove that the "BS Agenda" to solve tech. problem does not work.

---------------------

The first thing do do when something concern network does not work is to Check LAN perfromance Regardless of Internet.

 

[Mushkins]

LOL. the whole thread is a Nice prove that the "BS Agenda" to solve tech. problem does not work.

---------------------

The first thing do do when something concern network does not work is to Check LAN perfromance Regardless of Internet.

The funny thing is, we could've sorted this out four days ago if the OP was willing to listen to the people trying to help instead of getting so caught up in his own testing

Ces't la vie.

 

[JackMDS]

Ces't la vie.

It use to be the "Ces't la vie en Rose"

Now it is "Ces't la vie en FaceBook". :biggrin: