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Will WD still honor my warranty?

S

Smoblikat

Diamond Member
SO lately (over the past several weeks) my second Vraptor has been giving me all sotrts of errors and issues, and it rattles when i shake it. I have a warranty until 2014 but i want my drive to work, if i request an RMA from WD will they honnor it or will i have to wait until this flooding buisness is taken care of?
 
Id say they will honor your RMA but the turn around time might be longer than usual. Id email them and ask.

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smakme7757 said:
Id say they will honor your RMA but the turn around time might be longer than usual. Id email them and ask.

Sent from my HTC Vision using Tapatalk
Click to expand...

Good idea. I was going to do an advanced RMA but if the time difference is the same ill do a normal one.
 
Smoblikat said:
SO lately (over the past several weeks) my second Vraptor has been giving me all sotrts of errors and issues, and it rattles when i shake it. I have a warranty until 2014 but i want my drive to work, if i request an RMA from WD will they honnor it or will i have to wait until this flooding buisness is taken care of?
Click to expand...
😱
Why are you shaking a HD--that can really damage it more, and possibly void warranty depending on how hard you shake it.
You will get back a refurb--if you didn't void that warranty.
 
Elixer said:
😱
Why are you shaking a HD--that can really damage it more, and possibly void warranty depending on how hard you shake it.
You will get back a refurb--if you didn't void that warranty.
Click to expand...


If the unit is off and you are not in excess of 350g, I think he is ok.
 
There's really only one way to find out. Contact WD and exercise the warranty.
 
Elixer said:
😱
Why are you shaking a HD--that can really damage it more, and possibly void warranty depending on how hard you shake it.
You will get back a refurb--if you didn't void that warranty.
Click to expand...

lol, i wasnt SHAKING it, i was walking it from my table to my computer and i noticed the head rattled, so i moved it side to side a little and i could hear it moving around.

corkyg said:
There's really only one way to find out. Contact WD and exercise the warranty.
Click to expand...

Contacted them, got an automated response, i will post back my results when someone responds to me.
 
Smoblikat said:
SO lately (over the past several weeks) my second Vraptor has been giving me all sotrts of errors and issues, and it rattles when i shake it. I have a warranty until 2014 but i want my drive to work, if i request an RMA from WD will they honnor it or will i have to wait until this flooding buisness is taken care of?
Click to expand...

I rma'd two we blacks last week and opted for the advanced replacement. I received Both drives within two days.
 
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