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Wifi Question

L

Lehman30

Junior Member
Hello-

My parents have one of those all in one Comcast Modem/Routers and it allows up to 16 devices to connect to it. It is upstairs in their living room. I'm downstairs in one of the bedrooms and everynight when I try to watch netflix it constantly stops working and starts trying to load the show. It will start working after a while but it drives me nuts when I'm watching a show and it is constantly cutting in and out for 15 - 20 minutes. I'm using my Xbox to watch netflix, so I have a wireless adaptor hooked up to my xbox. But I'm also not the only one having issues anyone else using cell phones, tablets, or computers also experience the interruptions. It happens when we're all home. I logged into the router to see how many devices are connected and it shows 8 which is only half of what is allowed. So would this be a bandwidth issue?
 
Modem/router combo devices are almost always junk. It's possible that yours is as well.

How far away are you from the router and what is between your XBOX and the router (walls, appliances, etc)?

The 16 device number is just a maximum limit for that modem/router. It is NOT a "this device can handle 16 connections with no problems" rating.
 
Im on the opposite side of the house but downstairs.. It's probably 1000square feet upstairs and the same downstairs. But my family experiences issues as well when they're kn the same room as the modem/router.. The floors are thin there's no insulation or sound proofing between the floors.
 
The simplest option would be to call Comcast and tell them the modem is garbage and needs to be replaced.

The better option would be to call Comcast and have them swap the combo device with a simple modem, and buy a real wireless router that can handle the load and the size of the house.
 
Fardringle said:
The simplest option would be to call Comcast and tell them the modem is garbage and needs to be replaced.

The better option would be to call Comcast and have them swap the combo device with a simple modem, and buy a real wireless router that can handle the load and the size of the house.
Click to expand...

... or just disable DHCP on the modem and get a real router and connect via the WAN port.
 
I have a nice Netgear router... If I just Disable DHCP in the modem router combo, and plug my router into the WAN port that will work? Would I need to do anything with IP addresses? I actually think the combo is 10.0.0.1 and my Netgear is a 192...
 
Disabling the DHCP does not turn the Modem/Router into a Modem only.

If you can not find a way to turn the Modem/Router into Modem use the Netgear as an AP.

Using Wireless Routers (or Modem/Wireless Router) as a Switch with an Access Point - http://www.ezlan.net/router_AP.html



😎
 
Can I make it a repeater and keep it on the bottom floor since the Modem/Router combo is on the first floor? I can't run cable. They both have repeater options.
 
Lehman30 said:
Can I make it a repeater and keep it on the bottom floor since the Modem/Router combo is on the first floor? I can't run cable. They both have repeater options.
Click to expand...

You can try. Repeaters cut the bandwidth into half past the repeating.

That said might be that the signal would be functional for your needs.



😎
 
You have to put the Comcast Router/Modem in bridged mode. I have one of the all in ones from Comcast and when I log into the router config page, there is an option to enable bridge mode. You used to need to call comcast to do this but recently (within the last 4 months) they sent an update that enabled the customer to make the change.
 
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