why would I Not be able to get onto a website at work that everyone else can?

[Accipiter22]

I have a coworker who needs to get on a website from her computer, but she gets the page not found error when she tries to go there. However, she can get on it from everyone else's computer in this place...it's really frustrating me because usually I can fix things easily, but this has me baffled...what could be the reasons for this? She could get on fine up until a couple weeks ago....It doesn't look like explorer has it under the blocked list or anything....I'm really baffled

 

[TXJustin]

Page not found, or site not found?

I'd clear the IE cache. If the site is not found, check the DNS settings.

 

[Accipiter22]

site not found...I have cleared the cache a few times, and no luck

 

[SagaLore]

Is this Internet Explorer?

Go into the Internet Options, and change the amount of disk space to use to something like 32 MB. I have found that the default, on really large hard drives, is so big that it corrupts the cache. - Oh, also while you're in there, make sure that she isn't using a proxy (if you guys don't have one).

Then, go into her Local Area Connection, Internet Protocal (TCP/IP) settings, and make sure that DHCP is assigning her dns (assuming you use dhcp). If it is, open CMD, and type in "ipconfig /flushdns" and try the web site.

 

[Accipiter22]

Originally posted by: SagaLore
Then, go into her Local Area Connection, Internet Protocal (TCP/IP) settings, and make sure that DHCP is assigning her dns (assuming you use dhcp).

do you remember how to get there from Win 98? It's been a few years...

 

[nweaver]

I would do an nslookup on the sitename to verify the DNS server she is talking to can resolve the sitename. If it does, try to ping that site by name and IP. If she can't resolve the name, then resolve it on another computer and try to access the site via ip address instead of name.