- Jul 16, 2001
- 17,967
- 140
- 106
Text
Regular users expect to be able to download software, install it, and have it just work. Asking them to figure out complex system library and kernel compatibility issues is a one way ticket off of their desktop.
A user should be able to install Fedora Core 4 and go grab the latest Firefox release from Download.com and have it work without the need for finding and installing compat-libstdc++ or whatever.
Developers may think it's cool to reuse as much code as possible but the user doesn't care whether it was Linux that failed to include the necessary compatibility components or Mozilla that failed to make the build work for that particular dot release of libstdc++.
I don't want to start a desktop war but I really gotta say to the distros, pick a desktop and be happy. Normal users shouldn't have to (guess or learn enough to) choose between Gnome and KDE when they're installing your product. They don't need 15 to 20 mediocre games in a highly visible Games menu at the top of the Applications list.
The final major issue is comfort.
Linux must feel comfortable to Windows users. Most people using computers today have been at it for a while now and they've been at it on Windows. Don't mess with their basic understanding of how things work. Regular people do not know what it means to "mount a drive" and they shouldn't have to.
They don't want their OK and Cancel buttons reversed -- tossing out years of finely-tuned muscle memory. They shouldn't have to learn what /home means or how it differs from My Documents. They don't want two clipboards that seem to constantly overwrite each other.
Linux UI fundamentals need a reworking to match the habits that Windows users have been building over the last decade. Get the users first, then try to teach them a better way (if you've have one). Putting things in the "right" place for Windows users will go a long way. You can never do too much to ease the transition.
Regular users expect to be able to download software, install it, and have it just work. Asking them to figure out complex system library and kernel compatibility issues is a one way ticket off of their desktop.
A user should be able to install Fedora Core 4 and go grab the latest Firefox release from Download.com and have it work without the need for finding and installing compat-libstdc++ or whatever.
Developers may think it's cool to reuse as much code as possible but the user doesn't care whether it was Linux that failed to include the necessary compatibility components or Mozilla that failed to make the build work for that particular dot release of libstdc++.
I don't want to start a desktop war but I really gotta say to the distros, pick a desktop and be happy. Normal users shouldn't have to (guess or learn enough to) choose between Gnome and KDE when they're installing your product. They don't need 15 to 20 mediocre games in a highly visible Games menu at the top of the Applications list.
The final major issue is comfort.
Linux must feel comfortable to Windows users. Most people using computers today have been at it for a while now and they've been at it on Windows. Don't mess with their basic understanding of how things work. Regular people do not know what it means to "mount a drive" and they shouldn't have to.
They don't want their OK and Cancel buttons reversed -- tossing out years of finely-tuned muscle memory. They shouldn't have to learn what /home means or how it differs from My Documents. They don't want two clipboards that seem to constantly overwrite each other.
Linux UI fundamentals need a reworking to match the habits that Windows users have been building over the last decade. Get the users first, then try to teach them a better way (if you've have one). Putting things in the "right" place for Windows users will go a long way. You can never do too much to ease the transition.