Why is VPN Client (IP sec) not working on PacBell DSL?

[davisdog]

Hi,
One of your workers wants to connect via VPN from her PacBell DSL to our Corporate Intranet via our VPN server...So we gave her our Nortel VPN client. Its appears properly configured on her end (and our VPN server is up) But when she trys to connect, her PC immediately gives her an error "create Socket failed error 10048, failed to open socket, unable to try and connect"

Our VPN solution is Nortel Extranet using IPSec...She is on PacBell DSL (which uses PPPOE)...

anybody have any problem using IPSEC VPN connections on Pac Bell DSL lines (or via dsl lines using PPPOE)

thx,
Steve

 

[Xanathar]

Odds are PPPoE doesnt like talking to the VPN client, easiest way around this is get a soho router that supports VPN passthrou, and PPPoE and it should work as the end client is just encrypting data that is normally routed.

 

[Mr-Mahem]

Is her IPSEC device behind a router doing NAT???

If so, then unless the IPSEC client is using IPSEC ESD, and the router is able to do IPSEC forwarding it is not going to work.

Most small, low end routers do not have the capability to do IPSEC passthrough.

This is a major problem that I'm currently working on with regard to some new products.

Mr-Mayhem

 

[HDRick]

I been helping a few of my freinds that are on pacbell I have found that the PPPoE may be the problem I started to use this PPPoE I hope it helps. link.

 

[Akash]

that or pacbell is blocking vpn...

 

[davisdog]

thanks for the ideas...

No she is not doing NAT...she has only one PC straight into their modem on a DHCP acct...
found that Pacbell uses Ethernet 300 for the PPPOE client, she upgraded to version 1.4 that is supposedly compatible with the Nortel Extranet VPN Client but still no joy yet...

We do have somebody that does it over pacbell, but he has a business type acct at home (5 IPs and No PPPOE)...so I don't think they block IPSec in general...

 

[HDRick]

I think if you try RASPPOE it will work for you and its free .RASPPOE