Why is my search not working?

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H

Haircut

Platinum Member
Apr 23, 2000
2,248
0
0
it's not working for me either. I am getting the same results as Millennium.
Even when I select all categories it still doesn't bring back the threads about Barry White :confused:

EDIT barry, Barry, BARRY, white, White, WHITE or Barry White don't bring back the desired thread.

EDIT 2. It's definitely something to do with being a subscriber as I have just logged out and the Barry White search works perfectly.
 
M

Mill

Lifer
Oct 10, 1999
28,558
3
81
And since we are subscribers, this will NEVER get fixed. I feel like I was conned into subscribing. The subscriber chat never happened, and the regular forums are just as fast. What am I paying for? PM limit? Hell, I just want my fvcking search to work. Is that too much to ask? Anandtech needs to start acting like a business, and less like a fvcking place hell bent on pissing off the PAYING customers.

 
C

compudog

Diamond Member
Apr 25, 2001
5,782
0
71
My SUBSCRIBER search results here. Nothing about Barry White. Even though I have read the thread and mourn his passing, I would be interested to know why, as a subscriber, I get less appropriate results than a non-subscriber?
 
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Mill

Lifer
Oct 10, 1999
28,558
3
81
Seems to be synched now, but it is that because the DB updated last night?
 
M

Mill

Lifer
Oct 10, 1999
28,558
3
81
Nope, it is the search function being fubared for subscribers. I just searched for HappyPuppy as the title and missed several threads that were created in his name. I logged out and used the free forum, and the stuff was there. Why am I paying for crap?
 
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Mill

Lifer
Oct 10, 1999
28,558
3
81
I am reversing the charge on my card come Monday if I can't get an anwer. You people need to get your act together. I need an answer on some resolution.
 
JC

JC

Diamond Member
Feb 1, 2000
5,839
65
91
I've had this happen before. Something about the threads not being entered into the search DB right away, or something.....
 
M

Mill

Lifer
Oct 10, 1999
28,558
3
81
Originally posted by: JC
I've had this happen before. Something about the threads not being entered into the search DB right away, or something.....
Click to expand...

I understand the problem, but I don't understand why it cannot be fixed or I get a reply as to when it will be fixed. I thought subscriber servers were supposed to be same, but just faster, with full text search, and a higher PM limit. Of course the "chat" never happened either.
 
J

Jason Clark

Diamond Member
Oct 9, 1999
5,497
1
0
First, there is absolutely no need to be so ignorant, why would people want to help when you talk like that?

Now on to answering your questions. The archive indexes (stuff older than 45 days) update weekly, the main indexes are every morning at 3am. So that means anything posted from 3am until 3am the next day will not be found. Because we have nearly 10 million messages in the database we can't just index at will. As it is a archive index update takes 5 hours to run. We are investigation some other methods of indexing but it takes time to determine if they will be effective and not bring the db to it's knees. The reason the forum servers find content is because they have no boolean search capabilities, a like is done on live contentl. They can't search message bodies etc. To do full text searching indexes need to be created, thats the way it works.

Damn shame about Barry white tho.

Cheers.
 
M

Mill

Lifer
Oct 10, 1999
28,558
3
81
Originally posted by: Zuni
First, there is absolutely no need to be so ignorant, why would people want to help when you talk like that?

Now on to answering your questions. The archive indexes (stuff older than 45 days) update weekly, the main indexes are every morning at 3am. So that means anything posted from 3am until 3am the next day will not be found. Because we have nearly 10 million messages in the database we can't just index at will. As it is a archive index update takes 5 hours to run. We are investigation some other methods of indexing but it takes time to determine if they will be effective and not bring the db to it's knees. The reason the forum servers find content is because they have no boolean search capabilities, a like is done on live contentl. They can't search message bodies etc. To do full text searching indexes need to be created, thats the way it works.

Damn shame about Barry white tho.

Cheers.
Click to expand...

Be so ignorant? Sorry Zuni, but I have been a subscriber for over TWO years. I have paid my money and all I wanted to know was an answer. Secondly, I still don't understand WHY their title searches work and mine don't. I was searching by TITLE and not by full search. Thanks for the ignorant comment, considering I am a customer that wanted an answer. Maybe it was abrasive, but it seems most of the time things like this are IGNORED unless you are abrasive. I have actually recommended your software to other BB owners out there, but will never do so again since I am so "ignorant." What you fail to understand is that the Full Text search is NOT the issue I am addressing. Title Searches searches. Why can't the subscriber server access titles the same as the forum servers. I understand the full-text is different and you are not talking to some moron here. I posted screenshots and everything in an attempt to get an answer. Call me ignorant all your want, but it doesn't make since why the title databases can't be the same and the full text only work for the subscriber. Seems to me like it USED to work. This has only been a problem that I have noticed lately. Once again, you can call me ignorant, but it doesn't change the fact that you haven't truly addressed why the TITLE searches aren't live like the free servers. You can't separate the DBs? Why? Cost? Well hell I have been paying money for two damn years. Does that not get something? I guess not here on Anandtech in which the paying customers are just duped and "ignorant." I have seen you be very abrasive with answers to people, but I guess that is ok because you run the show here. Do as you wish. Maybe next time you can actually not take comments so personally, and actually get things to WORK like they were PROMISED.
 
J

Jason Clark

Diamond Member
Oct 9, 1999
5,497
1
0
Millenium, hey blasting me isn't going to make it better :) I'm actually here responding to you and giving you answers?

As said, subscribers ARE ALL FULL TEXT, titles body the whole nine yards. Maybe in the future fusetalk can offer a flag to search titles using non full text methods. Here is a trick, in the category (thread listing) where the search box appears that search uses like. Try that one out.

If you read some of your posts you'd see why I made the comment about being ignorant. language, tone etc. I'm here to help millenium, but unfortunately I am not god nor can i move an ocean just yet :) Being Short/stressed is one thing, i'll be the first to admit i can come off that way. But 99% of the time i have 90 things on the go and am trying to answer every one. But you came off a tad more than that.
 
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Mill

Lifer
Oct 10, 1999
28,558
3
81
Originally posted by: Zuni
Millenium, hey blasting me isn't going to make it better :) I'm actually here responding to you and giving you answers?

As said, subscribers ARE ALL FULL TEXT, titles body the whole nine yards. Maybe in the future fusetalk can offer a flag to search titles using non full text methods. Here is a trick, in the category (thread listing) where the search box appears that search uses like. Try that one out.

If you read some of your posts you'd see why I made the comment about being ignorant. language, tone etc. I'm here to help millenium, but unfortunately I am not god nor can i move an ocean just yet :)
Click to expand...

I have tried all of it. I have tried every search option and single category search. Unfortunately, ignorant is not a fair comment just because I used "harsh" language when I am pissed about something I paid for. I understand YOU may feel that way, but I rarely bitch here about anything, so when there is an issue it is a BIG one. Why is there a title option if it is full-search always? BTW, for someone using aggressive tone, and language, belligerent would be a much better word. Ignorant implies stupidity, which is not something that I am guilty of being in this thread.
 
J

Jason Clark

Diamond Member
Oct 9, 1999
5,497
1
0
I have no problems finding barry white anywhere at this moment. Full text gives you the option of searching the titles of threads, or the both title and body. Sometimes users want to search title sometimes both. We are looking at implementing something called change tracking, which allows the db to populate the full text indexing all day. Should help this issue. Just taking time to ensure its not going to affect performance adversely.
 
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