Why is my hard drive going click click, click click?

Strych9

Golden Member
May 5, 2000
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Are you still able to access it? If not then it is probably dead. If so, back-up while you can.
 

Mitzi

Diamond Member
Aug 22, 2001
3,775
1
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<< Are you still able to access it? If not then it is probably dead. If so, back-up while you can. >>



Also have a look at the drive manufacturerers web site, there will possibly be a hard disk diagnostic tool available which you can run to find out whats wrong with the drive.
 

Moonbeam

Elite Member
Nov 24, 1999
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Andy, my specs aren't up to date. It's a 45 G Maxtor slave that started click click on startup and won't let the C drive boot. I poped it out and put it in another machine and the same thing click click and no boot drive found. Ticks me off, it's not very old but probably over a year and hasn't been used tremendously heavily, I don't think. I have 1.7 maxtor from 96 Pavillion that works.

Strych, It was a backup drive. Everything except internet favorites were just transfered back to a newer 60 G maxtor. Guess I gotta go buy a new one.
 

Acetate

Member
Sep 19, 2001
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Bring in the Bomb Squad!

Maxtor drives.. (80 GB series) seem to have problems.
My roomate went through 2 80 gig drives, both of which were "fluttery", meaning that the drive was constantly turning off and on.
It was definitely a power problem of some sort.

Anyways..
 

Ausm

Lifer
Oct 9, 1999
25,213
14
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<< Your Klunker or the Athlon? Either way, you seem to be using IBM drives (unless it's your Maxtors), so you should read this: FAQ: IBM hard drive problems and how to get an RMA. >>



I had to jump through a few more hoops when I RMA'ed my IBM drive...I bought it from Newegg and found out from an IBM RMA rep that it was orginally sold to Dell so I had to go back to Newegg for RMA support (even though Newegg's invoice said to call IBM for support ;) )
Well I called Newegg told the guy the story and he processed me a RMA number...sent the drive back got an e-mail 4 days later saying they just discontinued selling that drive....Hmmm but they did say the would post a credit to my CC which I am still waiting for.

Ausm
 

canadianpsycho

Diamond Member
May 23, 2001
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Go to Maxtor's website and d/l the diagnostic prog, as Mitzi suggested. THen when you get an error code, call up Maxtor, and they will give you an RMA. If you give em your CC # they will ship out a drive via UPS and then they give you 30 days to send your dead drive back to them in the same packaging. Easy as pie. If it is a 45 gb hdd, it is definitely still under warranty.
 

J Heartless Slick

Golden Member
Nov 11, 1999
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Two weeks ago, my 2 month old 40 gig Maxtor started making a clicking noise and then I got a BSOD. My system booted up without any issues so I backed it up and ran Norton Utilities which did not find any problems. The hard drive has not made the noise since. I was tempted to replaced it to be safe but I think I will continue to keep it backed up and wait for it to die.
 

Nessism

Golden Member
Dec 2, 1999
1,619
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Asum,

Is is normal policy to go back to a retailer for an RMA on an IBM drive failure? Mine receintly gave it up but I just generated an on-line RMA and sent it direct to IBM. Haven't heard back yet on what they are going to do - stupid slow in my opinion.

Ed
 

Bleep

Diamond Member
Oct 9, 1999
3,972
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Nessism
I am not sure that that is the case. In the case of newegg it appears that they bought some hard drives that were sold to DELL for OEM install newegg got these some way, IBM will not warranty these drives and for a time Newegg would not either. Newegg changed there policy on this last week because of the uproar and bad publicity
Bleep
 

zephyrprime

Diamond Member
Feb 18, 2001
7,512
2
81
I've seen this twice before but with different drives than the drive you have. I'm sorry to say that your HD has gone to the storage afterlife. (you've probably already figured that out.) No diagnostics or recovery programs will help you. Just be glad you're under warranty.
 

Moonbeam

Elite Member
Nov 24, 1999
74,458
6,689
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Yup, zeph, I was wondering how I was gonna run a diagnostic when having the drive on a ribbon makes it impossible to see the boot drive. I tried setting the bios to no slave and then auto detecting after bootup, but it just starts up with the clicl click.