Why is my 7970 crashing just on the windows experience index test?

[computerbuildin]

I just recieved my XFX 7970 today, and I had high hopes. As of right now I am very happy with it. It runs benchmarks no problem, like some simple stress testing, or "catzilla", or 3Dmark 11. It runs all of my games perfectly, its an amazing card. But for some odd reason it just starts failing and causing a huge crash when I do the windows experience index, and only this. I dont really pay much attention to the windows experience index, but I just find it really odd that my new card does everything else perfect, but when it comes to this it just crashes. It kind of goes like this. I dont remember the test it fails at, but what it does is odd. It just blinks on and off every few seconds, with my primary monitor as a grey screen, and my secondary as just my normal background. It then can get grey/white lines while blinking on and off. So you can imagine it looks pretty weird. After doing that for about 30 seconds it just blue screens and on the next boot my graphics card still runs the same way it did before. Anyone have a reason or answer to why this would happen?

 

[Will Robinson]

Is it supposed to run using multiple monitors activated?

 

[Sohaltang]

Check to make sure your windows copy is active. I changed some hardware during the upgrade and had the same issue. Once I called India and got it corrected the experiance thing work.

 

[3DVagabond]

Catzilla in V1.0
On http://bit.ly/1bPVrO7 (download verion)

ALLBenchmark is a software solution that uses graphics cards and CPUs for testing and comparing the most powerful computers, suitable for playing games with advanced graphics. This genuine hardware test is made for all computer users.
It's a computer test focused to check your computer graphics capabilities. The test can analyze if your computer is suitable for latest games or watching HD movies in best quality. It can also suggest what hardware modules of your computer should be replaced in order to get best performance.
The benchmark will also check software configuration of your system and will suggest improvements that may cause your computer to work faster and more efficiently.
How to perform tests?
- Turn off all programs, including programs running in the background, web browsers, email client, Skype, etc.
- Do not touch the mouse and keyboard while running the test
- Install all Windows updates and the latest drivers for your graphics card
The installation of the program may take a few minutes and for the proper functioning of the program it is necessary to install DirectX and Microsoft Visual C ++ 2010 runtime environment, which are available in the installer.
After installation is complete, you can run the program and start testing.
Initial start-up of the program
There are four tests available:
KITTY - 576p (1024 x 576) - for testing netbooks and ultrabooks, requires 256 MB of GPU memory.
CAT - 720p (1280 x 720) - for testing the low end desktop computers, requires 512 MB of GPU memory
TIGER - 1080p (1920 x 1080) - for current desktop computers, requires 1024 MB of GPU memory
CATZILLA - 1440p (2560 x 1440) - for most demanding high-end computers, requires more than 1024 MB of GPU memory
CUSTOM based on your own options and features settings

When you run the test, you get the result in the RESULTS tab.
Sending results to toplist is available only for registered users.

I wouldn't click on this. OP, give us a regular link to the page, not the download.