Why has my new 9800pro died?

[roten]

I put this 9800 pro in my pc a week ago and it was running fine until today. I went to play FarCry and about 5 minutes in it started showing some artifacts which gradually got worse. I turned off the heating in my house (it's pretty cool here in west australia at the mo) and took the sides off my pc. It is nice and cool in there now but the artifacts got even worse and now any 3d app that I start just freezes the pc straight away. I have not overclocked the card at all.
I have a generic 300w ps which is getting replaced tomorrow, but could that be the cause? Why has this problem appeared now after a week?
I've never had a prob like this before because I don't overclock. Any ideas on what to try or back to the shop with the card?

 

[jiffylube1024]

The PSU is a likely culprit for the card, but it could have just been a bad card.

Either way, the card sounds like it just died on it's own volition; it's not supposed to artifact out and die.

Return the card to where you got it from and get a new one or RMA it back to ATI - since you didn't overclock the card or tamper with anything it will be covered either by the store's warranty or ATI's, so no worries.

 

[BugsBunny1078]

No the 300 w is the recommended PS. You should not have to worry about that anyways. If the card with all their tech can;t detect that a power supply is not working right and give you an indication then it is still ATI fault.
The memory just burnt out. ATI cards are way too hot at stock settings.
Put heatsinks on the ram if you want it to last. Even then sometimes they just go bad.

 

[MDE]

300W generic PSU = trouble. I'd finger that as the culprit first.

 

[rbV5]

No the 300 w is the recommended PS. You should not have to worry about that anyways

My AIW 9700 had artifact issues and screen corruption, turned out it was my Antec Truepower 480. Rather than dismissing power supply as the problem as suggested, monitor your voltages like I did...it maybe something to worry about.

 

[Nebor]

Originally posted by: BugsBunny1078
No the 300 w is the recommended PS. You should not have to worry about that anyways. If the card with all their tech can;t detect that a power supply is not working right and give you an indication then it is still ATI fault.
The memory just burnt out. ATI cards are way too hot at stock settings.
Put heatsinks on the ram if you want it to last. Even then sometimes they just go bad.

If he had put heatsinks on his ram and the card died anyways, he'd be SOL since he couldn't return\RMA it...

ATI knows how hot their cards can run. They're fine, this one was just defective.

 

[DeeSlanger]

Originally posted by: MDE
300W generic PSU = trouble. I'd finger that as the culprit first.

 

[jiffylube1024]

Originally posted by: MDE
300W generic PSU = trouble. I'd finger that as the culprit first.

Exactly. If it was a good brand (like Enermax) I'd say 300W should be no problem, but generic PSU's can be of (and usually are of) very cheap quality.

 

[BugsBunny1078]

Originally posted by: rbV5

No the 300 w is the recommended PS. You should not have to worry about that anyways

My AIW 9700 had artifact issues and screen corruption, turned out it was my Antec Truepower 480. Rather than dismissing power supply as the problem as suggested, monitor your voltages like I did...it maybe something to worry about.

Yeh well Im not disputing that a bad power supply could cause problems. The card is not going to die from it unless it is defective and certainly shouldnt without some kind of warning.
As long as ATI recommend 300+ watts and you have that then they are responsible for the failure IMO.
By the way you can get thermaltake ram sinks with 3m thermal pads alread on them (peel and stick) and they can be removed. I have those pads but used permanent epoxy to put them on my card. I don;t care to return once I am sure the product is no defective after burning it in for a couple of weeks so that is not a concern for me.

 

[nRollo]

It was it's time Roten. God has a plan for each of us, your 9800Pro included. Some cards survive huge OCs, some die for no apparent reason. Some things we're just not meant to know.




Probably just defective, although I'm not a fan of cheap psus either.

 

[PrayForDeath]

It was it's time Roten. God has a plan for each of us, your 9800Pro included. Some cards survive huge OCs, some die for no apparent reason. Some things we're just not meant to know.

lol

Probably just defective, although I'm not a fan of cheap psus either.

Me thinks so

 

[welst10]

my dell 8300 has a 305W PSU. yet it's fine.

 

[MDE]

Originally posted by: welst10
my dell 8300 has a 305W PSU. yet it's fine.

Dell actually uses good PSUs though, not cheap crap. IIRC, they were putting 9800 Pros into systems with 250W PSUs and they worked just fine.

 

[rbV5]

The card is not going to die from it unless it is defective and certainly shouldnt without some kind of warning.

Thats basically what mine did until I replaced the powersupply with a 350 watt enermax unit I had lying around nearly a year ago now. The card has been fine since. Obviously he's replacing the powersupply soon anyway...wouldn't you wait untill after that before RMA'ing the card?

As long as ATI recommend 300+ watts and you have that then they are responsible for the failure IMO.

If you have a powersupply with a bad +12v rail like my Antec did, its ATI's fault since, despite the fact the powersuppy is bad? Errkay

 

[SickBeast]

Originally posted by: BugsBunny1078

Originally posted by: rbV5

No the 300 w is the recommended PS. You should not have to worry about that anyways

My AIW 9700 had artifact issues and screen corruption, turned out it was my Antec Truepower 480. Rather than dismissing power supply as the problem as suggested, monitor your voltages like I did...it maybe something to worry about.

Yeh well Im not disputing that a bad power supply could cause problems. The card is not going to die from it unless it is defective and certainly shouldnt without some kind of warning.
As long as ATI recommend 300+ watts and you have that then they are responsible for the failure IMO.
By the way you can get thermaltake ram sinks with 3m thermal pads alread on them (peel and stick) and they can be removed. I have those pads but used permanent epoxy to put them on my card. I don;t care to return once I am sure the product is no defective after burning it in for a couple of weeks so that is not a concern for me.

So then you're saying that if a cheap PSU manufacturer LIES and puts a 300W rating on a 200W PSU that it's ATi's fault? Give me a break. This sort of thing happens all the time in the hardware industry and it certainly is NOT ATi's fault.

 

[BugsBunny1078]

I didn't say that did I? I could come up with all kinds of oddball hypothetical situations. Thats just friggin dumb.
But yeh it is ATIs fault if the card is not getting enough power it should detect that and warn you or shut itself off.
Try to fry a pentium 4 and you'll see how chips should be made. Dont hear about many peope frying their pentium 4s do you?
( I fried an nvidia fx5700 so I couldnt use them for an example)