why doesn't XP recognize my new firewire device?

[thomsbrain]

I just installed XP recently. I've got an Abit IT7 MAX with built-in firewire ports. They're listed properly under IEEE 1394 in the device manager, and they are also listed under "network adapters."

I also just bought a new Pro Tools 002 setup for digital audio, which has a firewire box you need to plug in. When I plug it in, the manual says I should get the usual "new hardware found" stuff, but I don't get it, and when I install the software, it says it can't find the hardware. When I plug the firewire cable into the pro tool box, the connection LED lights up for about 1 second, and then goes out again. it doesn't go on at all if the other end isn't connected to the computer, so I think the cable is probably ok (it's the one it came with). i've tried all combinations of both ports on both the computer and the box.

Am I missing some setting or something? Does having Windows run the firewire ports as network adapters screw up their ability to work normally with peripherals?

Thanks in advance. Let me know if more info is needed.

edit: and yes, the pro tools box is turned on

 

[Blackbox]

I have the same problem with my Gigabyte 8KNXP.

Does yours have a TI 1394 bus adaptor?

I was told to re-load XP without SP1a as the new SP has a firewall to stop access to unterminated ports (like firewire ports). Didn't work for me but it sounds feasible.

I'm about to try 98SE with the firewire update to see if that works.

 

[Nebor]

Because you need to spend all of christmas day searching for windows drivers! Augh!

Brought to you by the Switch Campaign....

 

[Blackbox]

A replacement motherboard fixed this problem for me

 

[corkyg]

Are your mobo ports 4 or 6 pin? Sounds like they need external power.

 

[thomsbrain]

actually it turned out the pro tools box was defective. thanks for your help though, guys.