Why Doesn't Nero work?

[NTB]

A friend of mine fubar'd her computer the other day, and I volunteered to fix it. Brought it home last night, formatted the harddrive, installed Windows XP, and everything worked like a charm...until I tried to install a copy of Nero Burning ROM. The softwared installed OK, but it could not see her new Sony 32x10x40 burner. I know the drive was installed correctly, because windows could see and read from it just fine. Heck, even the built-in burning software could find and write to it. But Nero would not detect the drive at all. The only selection I had under Tools>Select Burner was the image drive. Any ideas? Here are the system specs, in case you're curious; it's a slightly older Gateway system:

Intel Celeron 566
Intel 810E chipset
Integrated graphics
192MB RAM
14 GB HDD
Network card (don't remember what brand)
Ensoniq PCI sound card
Sony CDRW
Pioneer DVD
Windows XP

The Sony is set as master on the secondary IDE channel; the Pioneer has been set as slave. The only thing on the primary channel is the HDD, and I can't really put anything else on that channel, anyway - the HDD is mounted, upside down, to the top of the case. The way the wire has to be twisted to fit into the drive prevents the second channel from being used.

Any ideas/suggestions would be greatly appreciated, thanks. I'll check this again when I get back from camp in a few days. Sorry that I won't be able to give any more information until then.

Nate

PS: There is an ASPI layer installed. That was one of the first things I did after I loaded the OS.

Edit: Just checked Nero's webpage, and according to that, all Sony 32x burners are supported. So what gives?

 

[c0rv1d43]

PS: There is an ASPI layer installed. That was one of the first things I did after I loaded the OS.

I've installed Nero on at least a dozen WinXP systems and never had to install an "ASPI layer". All of those systems run Nero flawlessly. Nero should install its own mini-ASPI driver within its working directory. I see a lot of posts from people who are having burner problems who have installed ASPI layers. Sometimes they seem to fix issues, and sometimes they seem to cause them. I wonder if this might be the cause of your problem. I imagine it depends upon the actual location of the file complement that gets installed, the versions of those files, and whether or not the install procedure tries to redirect all calls to ASPI to its own file complement. Was Nero installed and working on that system prior to the reinstallation of WinXP?

- Collin

 

[Dre]

I've never installed an aspi layer and nero works fine on my two winxp machines.

 

[bozo1]

Prior to about a year ago, Nero didn't have an aspi layer built-in so you had to find/install your own.

What version of Nero are you running? It sounds like you have a version prior to when that drive was supported. Updating to the current release should fix your problem.

 

[spyordie007]

Originally posted by: bozo1
What version of Nero are you running? It sounds like you have a version prior to when that drive was supported. Updating to the current release should fix your problem.

expecially with that newer CD burner, you can actually download the latest version off of their website.

-Spy

 

[NTB]

Originally posted by: bozo1
Prior to about a year ago, Nero didn't have an aspi layer built-in so you had to find/install your own.

hmm...I did not know this (that newer versions had their own mini-aspi); I just installed the ASPI before I installed Nero out of habbit. And I know Nero will work on an XP machine - I've been using it for a long time. Oh, well, guess I'll just try and re-install the program, and see what happens.

Nate

 

[Sundog]

Originally posted by: c0rv1d43
I've installed Nero on at least a dozen WinXP systems and never had to install an "ASPI layer". All of those systems run Nero flawlessly. Nero should install its own mini-ASPI driver within its working directory. I see a lot of posts from people who are having burner problems who have installed ASPI layers. Sometimes they seem to fix issues, and sometimes they seem to cause them.

With a SCSI based system forcing the ASPI layer is a must especially if you want to burn on the fly with a SCSI CD-Rom like the Plex 40X.

 

[c0rv1d43]

Originally posted by: Sundog

Originally posted by: c0rv1d43
I've installed Nero on at least a dozen WinXP systems and never had to install an "ASPI layer". All of those systems run Nero flawlessly. Nero should install its own mini-ASPI driver within its working directory. I see a lot of posts from people who are having burner problems who have installed ASPI layers. Sometimes they seem to fix issues, and sometimes they seem to cause them.

With a SCSI based system forcing the ASPI layer is a must especially if you want to burn on the fly with a SCSI CD-Rom like the Plex 40X.

Now that's interesting information. I will make a note of it, and I thank you for that.

The only systems I use CD burners on are equipped with IDE burners. The servers with SCSI subsystems are all backed up on tape, and I don't burn for any other reason than backup of data and making the occasional archival backup of a software CD.

- Collin