I have a client who's running a 4-5 year old Windows 98 equipped Gateway. She's having performance issues and strange errors. She's reluctant to get a new system as hers is "just fine"...
She is also not keen on the idea of a reformat or upgrading to Windows XP (nuke and pave, using XP as the paver and not the actual 98 -> XP upgrade sequence.)
Instead, she wants the PC fixed... As if a few magical clicks will make it all good. This is not possible...
So I explained to her that Windows 98 degrades over time and that XP was much more stable. She wanted a detailed exlanation of how an OS could "break down" or degrade, and I had no easy answer. I have some technical understanding about the fundamental architecture diffewrences in 9x vs. NT, but not nearly enough to water it down for someone non-technical.
Is there a layman's answer to my question? Thanks.
She is also not keen on the idea of a reformat or upgrading to Windows XP (nuke and pave, using XP as the paver and not the actual 98 -> XP upgrade sequence.)
Instead, she wants the PC fixed... As if a few magical clicks will make it all good. This is not possible...
So I explained to her that Windows 98 degrades over time and that XP was much more stable. She wanted a detailed exlanation of how an OS could "break down" or degrade, and I had no easy answer. I have some technical understanding about the fundamental architecture diffewrences in 9x vs. NT, but not nearly enough to water it down for someone non-technical.
Is there a layman's answer to my question? Thanks.