A few days ago on boot up I got a dialogue indicating unsafe removal of hardware, specifically my Creative 5230E drive. I didn't know what to do except close the dialogue. Now when I insert a CD (audio or CD-ROM) the drive pauses and then ejects it. Cannot read contents from file manager. I tried reinstalling drivers but this doesn't work. I get a message that Windows was not able to install drivers, error code 31. I tried removing the device so that Windows would autodetect on next boot and find drivers but the drive just reappeared (with the problem) without the usual plug 'n play "found new hardware" routine. I am using Windows 2000. I have a P3 and BX board (Soyo 6BA +IV). I also run Lucent IPSec client firewall/VPN software for an office connection, if that's relevant. Sisoft Sandra says warning disabled host controllers present, check BIOS but I can't find any BIOS setting amiss. Is this some IDE controller problem? A friend suggested I change the jumper on the CD-ROM to "cable select". Any other ideas? I really have the feeling that this is software/BIOS setting related and not just a hardware failure. Any assistance would be greatly appreciated. Thanks.