Why does a RIM outage cause web browsing/email to go down?

Ns1

No Lifer
Jun 17, 2001
55,420
1,600
126
If you don't own a BlackBerry yourself, chances are you know somebody who does. And if that person lives in Africa, Asia, Europe, North America or South America, they're probably quite unhappy with RIM at the moment. This week's service outage began with a server failure in the UK, and spread like wildfire to Africa and the Middle East, before continuing on to parts of Asia, the US, Canada and a good portion of South America. This is only the latest BlackBerry service outage for RIM, bringing email, BBM and web browsing services to a halt. But with BlackBerry services playing a critical role in real-time business and government communications, any interruption is unacceptable, and costly for all.

I mean RIM isn't a service provider right? If iCloud went down I'd still expect to be able to browse the net, get my email, etc...
 

Ns1

No Lifer
Jun 17, 2001
55,420
1,600
126
Because most of web browsing/email goes through the Blackberry servers.

sounds...fail?

If I'm connecting to google why does it go Device -> Provider -> RIM-> Google, instead of Device -> Provider -> Google?
 

Doppel

Lifer
Feb 5, 2011
13,306
3
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RIM has the best browsing security bar-none. In fact, not only can nobody else get at what you're browsing, but neither can you.
 

Deeko

Lifer
Jun 16, 2000
30,213
12
81
sounds...fail?

If I'm connecting to google why does it go Device -> Provider -> RIM-> Google, instead of Device -> Provider -> Google?

Security, compression. Also, BIS/BES provides push notifications for non-push email, applications like Facebook and Twitter, etc. Hence, if BIS goes down...most of your phone goes down.

The good news is, BIS doesn't going down very often.
 

thomsbrain

Lifer
Dec 4, 2001
18,148
1
0
Blackberrys are the only hardware where the internet really can go down. :) Glad those days are over for those of us who moved on to modern phones.
 

Deeko

Lifer
Jun 16, 2000
30,213
12
81
Blackberrys are the only hardware where the internet really can go down. :) Glad those days are over for those of us who moved on to modern phones.

Well that's not true. Not too long ago Verizon had a massive LTE outage, I'm sure Thunderbolt owners weren't too pleased.