Why couldn't I connect to my hosting package via specific FTP Clients?

[arjunmayilvagan]

Actually, I'm new to the domain, hosting services sector. I'm just trying to get myself developed in web development and web app designing and hence purchased a domain and a hosting package, outright. I was able to set it up normally and began using it.

And while using through FTP, I noticed that i was able to connect using fireFTP extension in Firefox, but the connection was refused if I used CyberDuck, fileZilla, Terminal etc.
Can some one, kindly help me with this?

 

[Elixer]

What hosting company?
If it works with one FTP client, but, not another, then it usually is a configuration issue.

 

[arjunmayilvagan]

What hosting company?

Thanks for responding.
The service provider is ecowebhosting.co.uk

I sent their customer service an email. They responded very well.
But couldn't quite solve the issue. They rather thought that, since it works with one FTP client but not others, I was configuring it wrong.
I'm not quite sure if you are saying the same or that configuration on their end is an issue.
Please continue helping if you could.