why complain about/report a problem

pontifex

Lifer
Dec 5, 2000
43,804
46
91
So I get a phone call from one of the users.

her: when i'm typing in email, sometimes it types the wrong letter.
me: Is it only email or other programs also?
her: just email
me: well I can try to either repair or uninstall/reinstall Outlook.
her: will i lose my email?
me: no, i can back that up and restore it.
her: well i have this and that and can't lose it.
me: you won't. i can back it up.
her: but i have this and that and can't lose it. *she does have her outlook settings set a little different than default, like the sorting and stuff like that.
me: it might change your settings to default but you won't lose any saved emails.
her: well, i'm not sure i want to do that right. i can't afford to lose anything.
me: well it's up to you.
her: no, i don't want you to do anything.
*hangs up*
me: WTF? why do you people always do this crap???


 

RiverDog

Senior member
Mar 15, 2007
409
0
0
We need a "I hate users because..." thread.

I put in a $3000 HP Color laser when they were fairly new and one user told me her 7oo series deskjet was better. (shakes head)
 

Zombie

Platinum Member
Dec 8, 1999
2,359
1
71
what's wrong with what she said?
She reported problem looking for quick fix, she didn't like your proposed solution so she decided she doesn't want a fix.

What was it that annoyed you so much?
 

Rubycon

Madame President
Aug 10, 2005
17,768
485
126
You should've just told her to reboot.

That fixes everything.

:laugh: