Why cant I update my symantec antivirus?

[jimrawr]

I am getting this error message when I try to update.. Something is blocking me from allowing to live update, but I dont know what or why ?? I have windows xp. I also ran adaware and I dont see much spyware at all.. my computer is running fine, as in its not slow or boggy at all..

Another problem I have though is too many processes running.. in MSCONFIG startup I only have 8 things selected... but when I start comp I have 50 processes running.. How do I weed out the ones I dont need and make sure they dont run at startup again??


This is the error I got when trying to update symantec..


Scan type: Tamper Protection Scan
Event:
Risk: C:\Program Files\Symantec\LiveUpdate\LuComServer_3_1.EXE
File: Symantec.LuComServer.Accept.IncomingCall
Location: Symantec Applications
Computer: JIMRAWR
User: JIMRAWR\SYSTEM
Action taken: Blocked
Date found: Tuesday, November 06, 2007 5:02:51 PM

 

[jimrawr]

anyone?

 

[mechBgon]

To begin, you could try downloading the RapidRelease update from here (if possible), run it, then see if LiveUpdate begins working again: http://www.symantec.com/avcent...drelease.download.html

Any good?

 

[jimrawr]

thanks! that link updated my virus definitions, but trying to do Live Update and its still giving me the error.. So it did help for now but didnt solve the main issue

any other ideas??

 

[mechBgon]

Maybe call Symantec's tech-support line? If I understand correctly from the details you posted, Symantec itself is blocking an update to a LiveUpdate component, so it sounds like something they'd be most familiar with.