Originally posted by: dxkj
I was about to buy a lot of stuff from them, anyone else have trouble with SVC? Either getting the wrong things or not RMA'd properly?
I think they had some problems about 6 months ago being short-handed, but from what I've read and experienced, they've made great strides in correcting those problems (hiring more help, providing better CS on incorrect items, e-mail correspondence on OOS etc.)
I've made 4 individual purchases from them this month alone. Their low prices and charging of actual shipping (USPS) allows for this, as most other places you want to pile everything into 1 purchase to minimize shipping cost.
Anyways, my first order this month, they forgot to ship me 1 2-device rounded cable. E-mailed them on a Saturday and received a reply that day saying it would be shipped out. Received it Weds. that week.
2 other orders went through w/out any issue at all, CC and 2 more rounded and some AS3, SLK-800 and 2 Quad LED fan, and just placed an order yesterday for a crystal orb and some AS Adhesive, should be here tomorrow. All my orders shipped same day (I'm on the EC, so I get a few hours grace period) and arrived within 2 days (3 days on the Sat. Delivery). Not bad for being in Wash. DC and them being in Cali. Their price + shipping is typically better than most places before shipping.
Order from them with confidence.
Chiz