Who owns an ATI TV Wonder? Who's pissed that there are no Win2k drivers?
- Thread starter KarsinTheHutt
- Start date
There seems to be a problem with these TV cards and W2k, my pinnacle system isn't even going to support w2k. Seems Happauge Win/TV is the only one with w2k support...
Ok, so I'm not the only one in this situation...
I think we should petition ATI to hurry up with the damn drivers. They promised sept and didn't keep to it.
It would be great if anyone with an ATI TV Wonder PCI mailed ATI at least once per day asking for/demanding win2k drivers. I sent an email to them a few minutes ago and plan to do the same thing every morning.
btw, does anyone know if the Radeon AIW supports TV in win2k? I think the AIW has a tv tuner similar if not the same as the TV Wonder.
I think we should petition ATI to hurry up with the damn drivers. They promised sept and didn't keep to it.
It would be great if anyone with an ATI TV Wonder PCI mailed ATI at least once per day asking for/demanding win2k drivers. I sent an email to them a few minutes ago and plan to do the same thing every morning.
btw, does anyone know if the Radeon AIW supports TV in win2k? I think the AIW has a tv tuner similar if not the same as the TV Wonder.
Ok, what email addy do I mail to? I will start mailing them every day. Also, what should I say? (Possibly post your email for me to see?)
Pinnacle System don't support win2k?? I just got the StudioPCTV pro and installed on my pc running win2k. It worked great. I originally got the Happauge WinTV Theater, and I don't know if it's the card or what, the quallity of the card is not that good and the display window don't go larger than 6 inch by 6 inch (approximately). So I returned it and get the the pinnacle instead, and everything worked great right after the installation. I can see the display at any window size, at full screen on my 19 inch monitor, the quality is as good as my tv, and I save over $60 over the WinTV theater. The Pinnacle PCTV pro supported win2k right out of the box, but for Hauppauge you need to down load the drivers/program from their web site to get win2k support, plus the Haupauge manual only talked about installation for win95!!
I guess pinnacle is the only way to go if you wanna watch tv on your pc for now for win2k owner. I was going to wait until Radeon All In wonder to come out, but aftering reading that it's performance sucked under win2k, I am just gonna get the cheap solution for now and upgrade my video card when there is a worthwhile upgrade.
I wrote to support@ati.com
I might try some other adresses if mailing this one doesn't work.
I tried to be as nice as possible - at this point pisssing them off wont' help much. My major points were:
1) ATI promised drivers by sept, and did not deliver even a beta
2) We paid 50 $US for this card and deserve beter support
3) Win2K has been out since February or so - why keep us waiting
If there aren't any drivers out by Dec, I might start getting mean.
Ok - I'm going to lunch!
I might try some other adresses if mailing this one doesn't work.
I tried to be as nice as possible - at this point pisssing them off wont' help much. My major points were:
1) ATI promised drivers by sept, and did not deliver even a beta
2) We paid 50 $US for this card and deserve beter support
3) Win2K has been out since February or so - why keep us waiting
If there aren't any drivers out by Dec, I might start getting mean.
Ok - I'm going to lunch!
Ok, I emailed them. I have to admit, I tried be nice, but when I was done it did not sound very nice. 
O well, its like ATI is more concered about their newer products right now and selling them to care about us good-ol buyers, and that really pisses me off.
O well, its like ATI is more concered about their newer products right now and selling them to care about us good-ol buyers, and that really pisses me off.Um, Karsin, don't you think you should be more reasonable and WAIT AND SEE- aren't you a bit premature? Let's wait until ATi does a Win2K driver before we start moaning.
>only pulling your leg Karsin. I am a sorry wit indeed.<
>only pulling your leg Karsin. I am a sorry wit indeed.<
Same here..I will not buy another ATI product until they prove that they can keep their promises.
I've got a TVWonder
I don't use Win2k now, but I hope to sometime in the next 4 months or so, so they better get Win2k drivers by then!
If you're planning to petition them I'll help.
I don't use Win2k now, but I hope to sometime in the next 4 months or so, so they better get Win2k drivers by then!
If you're planning to petition them I'll help.
This reminds me of ATi's funny naivety over their RAGE FURY MAXX.
I bought the card, saw for myself no WIN2K compatibility, and sent it back.
But you know, they were advising people to send them an email to get the current policy or progression with WIN2K drivers. I thought "oh yeah, GREAT encouragement". Did they really think I would want such a card under these vague circumstances?
I bought the card, saw for myself no WIN2K compatibility, and sent it back.
But you know, they were advising people to send them an email to get the current policy or progression with WIN2K drivers. I thought "oh yeah, GREAT encouragement". Did they really think I would want such a card under these vague circumstances?
vailr
Diamond Member
- Oct 9, 1999
- 5,365
- 54
- 91
BT2kdrv.zip, 70K, drivers work with WinVCR in Win2000, can e-mail if you want (site downloaded from is down). However, no audio unless you warm dual-boot from either BeOS PE or Win98 with the TV audio left running at shutdown of the 2nd OS. My theory on delay: ATI is waiting on MS's DirectX 8 final.
I wrote this email August 17th:
-----Original Message-----
Sent: Thursday, August 17, 2000 3:49 AM
To: ATI Technical Support (Canada); ATI Sales Support; tradeup
Subject: ATI TV Wonder PCI
To whom it may concern:
I am a very dissatisfied owner of the ATI TV Wonder PCI, which I have been
unable to use for over 6 months due to a lack of Windows 2000 drivers.
I understand that the software is under development (or so the website
says) but 6 months is way too long, especially when ATI's drivers
department is constantly churning out device drivers for your other
products. I have come to the decision that I would like ATI to buy-back
the ATI TV Wonder PCI from me, for the full price that I paid at CompUSA.
($89.99 US dollars) Your company's delay and outright refusal to support
Windows 2000 is appalling and will not be tolerated any longer.
Please either 1) arrange for a buy-back, or 2) have a manager contact me
directly for discussion and to arrange a buy-back.
Do NOT reply with "I am sorry, we are unable to buy-back your
product. Please be patient and wait for the drivers to come out" as that
is an answer I will not have. In other words, consider my reply to that to
be "I am sorry, I am unable to wait any longer and this product is
absolutely useless in my system." I work in customer service and I often
deal with irate customers, but we always find a way to meet either in the
middle or fully satisfy the customer in another way, even if it
occasionally means bending policies and making exceptions. I expect that
same courtesy from your customer service, hence, I am allowing a manager to
contact me directly to discuss other options.
I may be reached at XXX.XXX.XXXX, or through e-mail at this address.
I look forward to your reply.
Sincerely,
Kenneth
I received, on August 28th:
Kenneth,
I am sorry to hear of your situation.
We appreciate your support on the purchase of the ATI-TV Wonder product
however Windows 2000 driver support was not listed on the product gift box
or in sales information on the web page as being supported.
As you can appreciate multimedia drivers for any product can be difficult
and take time. Windows 2000 drivers to support the ATI-TV Wonder boards are
forth coming however setbacks in the development of the Multimedia center
software has delayed the release of the drivers. We will continue to update
the Windows 2000 FAQ with the progress of the ATI-TV Wonder drivers for
Windows 2000.
We are aware of the urgency in the release of these drivers for you and our
other customers. ATI does not have a return/refund policy.
Thank you for contacting Win2K Feedback.
So, I have already tried, and failed. If we can all team up and yell at them maybe they'll budge.
-----Original Message-----
Sent: Thursday, August 17, 2000 3:49 AM
To: ATI Technical Support (Canada); ATI Sales Support; tradeup
Subject: ATI TV Wonder PCI
To whom it may concern:
I am a very dissatisfied owner of the ATI TV Wonder PCI, which I have been
unable to use for over 6 months due to a lack of Windows 2000 drivers.
I understand that the software is under development (or so the website
says) but 6 months is way too long, especially when ATI's drivers
department is constantly churning out device drivers for your other
products. I have come to the decision that I would like ATI to buy-back
the ATI TV Wonder PCI from me, for the full price that I paid at CompUSA.
($89.99 US dollars) Your company's delay and outright refusal to support
Windows 2000 is appalling and will not be tolerated any longer.
Please either 1) arrange for a buy-back, or 2) have a manager contact me
directly for discussion and to arrange a buy-back.
Do NOT reply with "I am sorry, we are unable to buy-back your
product. Please be patient and wait for the drivers to come out" as that
is an answer I will not have. In other words, consider my reply to that to
be "I am sorry, I am unable to wait any longer and this product is
absolutely useless in my system." I work in customer service and I often
deal with irate customers, but we always find a way to meet either in the
middle or fully satisfy the customer in another way, even if it
occasionally means bending policies and making exceptions. I expect that
same courtesy from your customer service, hence, I am allowing a manager to
contact me directly to discuss other options.
I may be reached at XXX.XXX.XXXX, or through e-mail at this address.
I look forward to your reply.
Sincerely,
Kenneth
I received, on August 28th:
Kenneth,
I am sorry to hear of your situation.
We appreciate your support on the purchase of the ATI-TV Wonder product
however Windows 2000 driver support was not listed on the product gift box
or in sales information on the web page as being supported.
As you can appreciate multimedia drivers for any product can be difficult
and take time. Windows 2000 drivers to support the ATI-TV Wonder boards are
forth coming however setbacks in the development of the Multimedia center
software has delayed the release of the drivers. We will continue to update
the Windows 2000 FAQ with the progress of the ATI-TV Wonder drivers for
Windows 2000.
We are aware of the urgency in the release of these drivers for you and our
other customers. ATI does not have a return/refund policy.
Thank you for contacting Win2K Feedback.
So, I have already tried, and failed. If we can all team up and yell at them maybe they'll budge.
i dont understand how they cant get it to work. I hate ATIs driver support which is the reason i'm not buying a radeon either. I've got the happauge wintv and it woks great in win2k. The avermedia tv98 also has beta drivers that seems to work pretty decently (i used to have that). ATI's tv wonder uses the same chipset as both those cards and considering brooktree has reference drivers for their cards, ATI must just be damn lazy.
I have no need for Windows 2000, so if any of you guys want to "unload" your ATI Tv Wonder, EMAIL/Private Message me!!! I need one relatively cheap and soon!!! I offer $40 shipped for one!
ATI has never had a good history of driver support. That is one of the main reasons I will not even consider a Radeon or any other ATI product.
forcesho: i have a pinnacle pctv running in windows2k.
you can get win2k drivers for the pctv at www.tv-cards.com
you can get win2k drivers for the pctv at www.tv-cards.com
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