It could have something to do with the service center in your area too. Asus makes the best motherboards I've ever used and I always look to them first when buying computer components. My next laptop will probably be an asus.
Just read the ASUS ROG forums to see what I am talking bout. Every single ASUS laptop I've owned had issues
after owning 4 ASUS laptops...I would never buy an ASUS laptop again...but if you had to choose between the above 2 the JZ no question
Never had an Alienware before because of its high price. I had 3 ASUS Gaming laptops, G73Sw, G75VW, and G750JX
After being frustrated with ASUS's bad driver support, and lack of official drivers for Windows 7, I sold my G750JX and got this Alienware.
Now I know why they cost an arm and a leg
1) much better build quality, it's like you bought a Mercedes as opposed to a honda civic
2) Warranty is much better, if the laptop spoils, they will come to your house and fix it at your home the next business day. When my G750JX stopped booting within 6 months of owning it, I had to drive to the service center which is very far, and it took them 7 days to replace the motherboard
3) I wanted a bigger screen and ASUS only have 17.3' screens. This 18.4' screen is a dream to play and surf on
4) I didn't ask for it, but I got a freebie dual GeForce GTX 770M so my performance has never been better
5) I love the lighting effects of Alienware
6) Their audio and KLIPSCH speakers blow the ASUS G750JX out of the water in terms of loudness and quality although both use a Realtek Chipset, but the speakers are better and the Alienware comes with the Dolby Home Theater which improves the audio quality by a great mile
7) All ASUS laptops has a problem with the left USB 3.0 Ports. You plug in a USB 3.0 HDD to the left top or left bottom ports and it will randomly keep disconnecting. That is for all G750 series, JX,JW,JH,JZ,JavaScript, you name it. don't believe me, just hang around on the ROG forums and see the jokes of problems they have. pathetic for the amount of money you pay. problems with screens,m auto dimming problem, contrast problem.
I wouldn't use an ASUS laptop anymore even if they gave it to me for free! cheap Taiwanese crap!
Did I forget to mention...
their implementation of Optimus is messed up...it is very tricky to force games to use your nVIDIA GPU unless you do a lot of settings and even then users on their forums complain that the freakin' games are using the Intel HD Graphics! LOL! horrible!
with Alienware, there are no such mishaps...you press FN + F5 and the laptop reboots activating the nVIDIA GPUs and it's stuck like that until you press FN + F5. no room for error of a gaming even seeing your Intel HD Graphics!
you want Testimony ? Please take the time to read this:
why ASUS? because people who buy ASUS cannot afford Alienware, no other reason on earth...that's a fact...I am one of them...
First laptop, 2 years ago..
G73Sw:
bought it and ran home like a little child wanting to see my lights in the chiclet keyboards....ooops...no lights...tried all driver updates..BIOS update...nope..
Called ASUS, they told me to bring it to the service center it's an easy fix!! whaaaat?? I buy a 2000 USD laptop and go to the service center next day? oh well..I did and they activated it with their BIOS tweak utility that they don't give to customers! great quality control Taiwanese Engineers! send out laptops for sale that don't work properly as advertised...
after 1 week...the screen started giving me fuzzy images...closing/opening the screen lid fixed the problem....wow!! what did I buy? a 1990 Toyotal Corolla or a brand new gaming laptop??
They said they need to replace my screen! wow!! the laptop can't last a week without being repaired! i fought for a refund and got it after a long hassle...
next laptop...
ASUS G75VW,
ASUS decided to remove their awesome creative sound blaster audio chipset and put some cheap VIA audio chipset which made the subwoofer act like a center speaker rather than a subwoofer..
also..I only had the option to get the matte screen...oh well...people say matte is good...right? NOPE! not on ASUS! the ASUS matte screens look as if someone spilled grease all over them. very grainy image especially if you look at a white screen such as these forums or Google..if you look close..you can see the pixels of colorful rainbows! again shocked in awe for this cheap crap!
So I called ASUS complaining about the quality of the screen, they offered to change it to the 3D screen not coz I want 3D, but only because that is the only screen they have that is Glossy..
took the laptop...2 days..I get a call...sorry sir, we changed your screen, but fried your motherboard....we have no spare motherboards...so if you pay $500 USD we can give you a G750JX instead or you can wait till god knows when till we get a motherboard from Taiwan...
so I got the G750JX...
very bad driver support....ASUS released the win 8.1 drivers after 6 months of win 8.1 was released...anyone who upgraded while having the old drivers either got a non booting laptop after the upgrade due to outdated bluetooth/wifi drivers or had horrible problems....
next comes the 2D performance of their GTX770M....there is something not right about it! 3D was fine and performed as it should...but 2D was glitchy and choppy...imagine even a simple game of solitaire..the motion of the cards wasn't fluid...I used to get jealouse when I see my friends' Intel HD Graphics perform so smoothly in the Windows environment while my brand new gaming laptop cries in 2D...opening tabs in firefox...wow..another plethora of jerkiness / slow motion
next...they put cheap Atheros WLAN chipsets which cannot connect above 72 MBPS!! wow! had to pay 50 USD and get a Bigfoot Wireless N-Killer from the US and pay customs just to have a laptop perform like a normal computer
next.... USB 3.0 problems..
basically, I had to connect my USB drives to the right ports and the left ones were kept for my mouse and printer? why? because ASUS cannot produce a piece of hardware that functions right! they claim all ports are USB 3.0 and they are all in blue color...BIG LIE! it wasn't only me, I posted this on the ROG forums and every single one of the members verified the same!
I can't find my thread that I started, but here are 2 examples I quickly grabbed:
Asus G750 USB 3.0 Ports not working with some things
and
Is it normal that the top left USB port is very slow?
ASUS? HELLL NO!!
Worst case scenario, save some money and wait, then get a real gaming laptop from Alienware and be happy for life! rather than bite your fingers after you buy your ASUS
A quick Google search on the G750JX presents exactly what I experienced! I've probably formatted that laptop over 200 times twice daily just trying to make it work but every time some quirk happens...
http://www.tomshardware.co.uk/answers/id-1783800/usb-sooooo-slow-asus-g750.html
http://rog.asus.com/forum/showthread.php?38918-USB-problems-G750-JX
http://rog.asus.com/forum/showthrea...-G750JX-and-with-it-a-whole-suite-of-problems.
http://rog.asus.com/forum/showthread.php?35565-Asus-ROG-G750JX-RB71-Screen-Ghosting.
http://forum.notebookreview.com/asus-gaming-notebook-forum/727019-big-green-float-g750jx-screen.html
http://forums.hardwarezone.com.sg/a...x-cheap-display-horizontal-lines-4331824.html
http://www.eightforums.com/general-...g750jx-rb71-has-been-crashing-repeatedly.html
http://rog.asus.com/forum/showthread.php?34676-G750JX-1day-old-Black-Screen-and-not-Booting
=========================================================
Update:
I would never buy a laptop from a company that has these kinds of issues in these new thread I've found.... I know every laptop might have a problem, but these are way too serious and general (as in, not pertaining to just one bad lemon):
http://rog.asus.com/forum/showthread.php?54313-G751-Imbalanced-Sound-Problem-OFFICIAL-SUPPORT-THREAD
http://rog.asus.com/forum/showthread.php?55207-Gt751-JT-not-booting-up-after-windows-update
http://rog.asus.com/forum/showthread.php?54444-g751jt-backlight-bleed
http://rog.asus.com/forum/showthrea...ports-(left-side)-and-external-HD-anyone-else (This USB 3.0 Problem has been there since the G75VW, G750JX, and now on to the new model! insane!)
http://rog.asus.com/forum/showthread.php?55158-G751-AC-WLAN-only-at-7-MB-per-sec!
(This is due to the crappy WLAN cards they use even though it's a premium gaming laptop)
http://rog.asus.com/forum/showthrea...3-weeks-frequent-display-not-responding-error
http://rog.asus.com/forum/showthread.php?54360-G751-JY-keyboard-slugghish!-(and-other-issues)
http://rog.asus.com/forum/showthread.php?54982-ASUS-G751-one-of-the-worst-purchases-I-ever-made
http://rog.asus.com/forum/showthread.php?54990-G751JT-bricked-my-Corsair-GS-240GB-SSD
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