WHERE TO FIND THE HARDDRIVE RAIL FOR GW6400?

[hdj3]

Gateway don't sell the rail seperatly.
3X!

 

[ucla88]

they sell a bag o' rails, so to speak for about $25 bucks.
but you're right, they will not sell you one rail or just one pair.

 

[Kwad Guy]

And that bag O rails is only an (incomplete) set for one
computer, which is not
so much a bag O rails as it is a small number of rails.

Not such a hot deal.

These rails are not proprietary to Gateway. For example, HP uses
the exact same rails in their XM600/XU800 Kayaks. So there must
be a source for just the rails...and I'm sure they'd be WAY cheaper
if you could find that source...but to my knowledge no one has...

Kwad

 

[ramashiva]

Part number of left drive rail is 8004245. Part number of right drive rail is 8004246. I bought two of the Gateway 6400 servers and was able to order six pairs of drive rails from my CSR for shipping plus tax -- $6.44 total. If your CSR doesn't want to order these for you, I would ask "how can you sell me a computer without the necessary equipment to mount drives in the drive bays?"

If that doesn't work, try "let me speak to your supervisor" and keep bitching until you get satisfaction. I would give you the name and extension of my CSR, but I'm sure she doesn't want to be buried with calls on which she makes no commission.