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Where o, where has my D-S-L gone, Oh where o where can it be?????

MichaelD

Lifer
[small rant on] Sigh, my new love, Southwestern Bell (SWB) DSL has gone bellyup for the 4th time this month....um well actually, ONCE this month and three times in the past month. Everytime it goes down, the downtime increases. 🙁

The first time it went down was about three weeks ago. First times it had been down since March, so I thought I was doing pretty good. It was down. I kept calling and nagging; *Tel rep says* "But Sir, my screen shows no outages in your area." *Mike says* "That's interesting...my screen shows NO IP...FIX THE DAMN THING PLEASE!" Ahem.

Well anyway, about an hour later, some goober called me back and said "yup, you were right, the Redback Router is dead....we're workin' on it." and hung up.

Mind you, I've no clue what a Redback router is. Is it a router made by the Redman Chewing Tobaccy company? No clue. 😕

Well, they fixed it. Yeah. Same good old speeds, Mike is happy. And then it went down. Again. Aaaaand again. It's been down since 1730 yesterday. I'm at work now...glad too, b/c if I was at home, I'd be calling SWB to say FIX THE DAMN THING PLEASE!

Ahem. I know there are many of you whose cable/DSL goes down every day. It's just tragic for me....$50/mo is kinda steep....NOT that I'd go back...but **sniffle** I miss my little fuzzy DSL! [small rant off]

Thank you, kind people for obliging my little outburst. Have a nice day. 🙂
 
I know how you feel. Everytime dark clouds roll in on the horizon, my cable service stops working. Nope don't need rain, lightning, or even wind. Smell a storm and the cable modem gerbils go on strike. Take advantage of the opportunity and get some exercise 😉
 
Please, everyone let it out: it's OK...we're here for you.

I just got off the phone w/SWB. Very nice gentleman on the other end. "Yes, Sir, we are aware that your area is down and are working on it." Me "OK, Sir, thanks."

Just for kicks, I called back. They have a computerized-announce-only thingee that will tell you if there are outages in your area; you put in your area code and phone number and it'll tell you. Did that. It tells me "there are no outages in your area." Oh really? Ah, technology. I love it, can't live w/o it, gotta have it.

I'm actually in a fine and dandy mood. Today is Friday for me. I'm taking some well-deserved leave. Gonna work the second job, sleep late and be happy. Thanks for listening.
 
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