Where can I find the warranty status info on my Western Digital hard drive?

[Salvador]

I tried running all sorts of searches for this and I don't know where to ask this, so I'm asking it here.

I seem to recall Western Digital having a warranty status checker on their site. You could just enter in the serial number on the drive and it would tell you the warranty status on the drive. I just went to the site and I can't find that page now. I'm wondering if they got rid of it since they changed their policy about the non SE drives being only covered by 1 year after October 1st.

Anyway.. If someone knows where I can find this page, please let me know?

TIA,

Sal

 

[MustISO]

Here it is. You must have just missed it 😉

WD

 

[Salvador]

Here it is. You must have just missed it

Oh man.. I don't know how I missed that. Thanks so much for the link. 🙂

BTW.. How does WD know when to start the warranty on your drive? Does a code get entered into their system on the day that you purchase the drive?

Sal

 

[MustISO]

I believe it starts on the manufactured date which is kinda lame since you may buy the drive a few months later. No big deal when it's a 3 year warranty but when those 1 yr warranty's start it will make a difference.

 

[SteelCityFan]

Originally posted by: MustISO
I believe it starts on the manufactured date which is kinda lame since you may buy the drive a few months later. No big deal when it's a 3 year warranty but when those 1 yr warranty's start it will make a difference.

They would probably have to honor it from the date of purchase if you had proof. That is just the only way they can set up an automated system on their website. I recently had to return a projector for work, and this issue came up. The date on the projector put it out of warrantee so we had to fax a copy of the invoice. They honored the warrantee (InFocus Corp)