Just RMAd my gtx280 with bfg. Cross shipped me a gtx285 in a very timely manner. Service was steller.
Glad it worked for you.......BFG still owes me a power supply from last year. Essentially took a ps of mine I sent in for trade up and kept it, refusing to return it after I finally got them to acknowledge that they had it after 3 months of phone calls and emails.
I sent in a GS-550 to trade up to a much larger unit. Website states a few days to a week after receiving it to get "code" for their store to apply old ps retail price to new one.
Well, a month goes by with the ps as received and pending. Email.....never answered. Call.....get transferred twice then hung up on. Call again, same happens.
Then, my Chron's kicks up and in hospital I go for two weeks. Get out and last thing on my mind is the power supply.....my $3500 hospital/doctor bill is, though. (After ins., btw.)
2 1/2 months have now elapsed. Remember it's still unresolved.....email again, twice. Both ignored, never returned.
Call and same scenario happens....CSR, transfer, another person, get put on hold while "we check", phone gets picked up and hung up. Three calls later over four days, I give up.
Finally talk with someone I really didn't want to bother about it. I now just wanted my power supply I sent in back....really didn't want to spend the money now on a big power supply. Situations change and things happen.
Get a guy from BFG to finally email me. Says he cannot return my ps.....I have to buy a new one and since they only have the 1200W unit in stock (I'd wanted the 950W or 1000W), I have to buy that one....and I have 5 days to do it.
Well, suffice it to say I couldn't really afford it (was making $500 payments to the hospital every two weeks, and between house payment, living expenses, etc., the ps was just too costly), so BFG got a 2 week old power supply to "refurbish" and resell at no cost to them.
Lucky them, I guess. Sorta sucks, but right now I have no love lost for BFG and their situation. I was there months ago and got no consideration from them.....guess what goes around comes around.