When I choose shut-down, computer restarts

[kitty28]

I am working on a computer which when you choose to shut-down, it will not give the message that windows is shutting down, instead, it re-starts. Can anyone tell me where I can go to change any settings or what may be causing this?

 

[DAPUNISHER]

What O.S. is it using? Also, please list the system specs including power supply wattage and brand.

 

[kitty28]

It currently has the windows 98SE, and an Intel Celeron Processor with 128 mg of ram, the batterie is by enlight corporation and has input is 115v/230v 6/3a frequency is 60/50 hz maximum load is 250 watts, model number HPC-250-101 REV:C

 

[DAPUNISHER]

I would start by reading the Windows 98 Second Edition Shutdown Supplement Here it provides a patch which corrects shutdown problems including- The fast shutdown option modified by Msconfig.exe contains a code path in which the computer could reboot instead of properly shutting down or quitting to MS-DOS.
There are links to ther articles that deal with your problem if this dosen't work. Good luck and let me know how your getting on

 

[kitty28]

Thanks for the advice. I gave the computer back after fixing the modem. I will have her update her windows and if she was offline for awhile, I bet there is a patch that she will need. Thanks - Shell