They told me I need to send everything back to them, which is fine with me, but they're telling me I have to climb to the roof of the house to bring back a dish. I had DirecTV before and they told me to leave it up there. There's no way in hell I want to climb up to the roof. The guy on the phone sounded like a jerk so I'm not sure if he was feeding me misleading information. Has anyone done the same?