What's your favorite wireless provider?

Vehemence

Banned
Jan 25, 2008
5,943
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"Favorite" when coming to stuff like wireless, landlines, TV, internet, etc is usually more of "who sucks ass the least". I'm going with AT&T for wireless sucking least ass in my experience.
 

Deeko

Lifer
Jun 16, 2000
30,213
12
81
T-Mobile, I've had them for 6 or 7 years and never had a serious issue - any time I had to deal with customer service, it was always a good experience. Their plans are WAAAAY better than the competition. My only beef is the slow rollout of 3G, but it's in my area and I'll be getting a phone that supports it shortly. Also, I recently drove cross-country through a lot of areas T-Mobile doesn't have coverage, but they must have good roaming agreements - I had coverage just about everywhere and wasn't charged any roaming fees.
 

Gooberlx2

Lifer
May 4, 2001
15,381
6
91
Originally posted by: Deeko
T-Mobile, I've had them for 6 or 7 years and never had a serious issue - any time I had to deal with customer service, it was always a good experience. Their plans are WAAAAY better than the competition. My only beef is the slow rollout of 3G, but it's in my area and I'll be getting a phone that supports it shortly. Also, I recently drove cross-country through a lot of areas T-Mobile doesn't have coverage, but they must have good roaming agreements - I had coverage just about everywhere and wasn't charged any roaming fees.

This is pretty much my experience too.

Sure, I get coverage in the basement of my work's building, downtown, with Verizon...but I get nothing in the boonies of Wyoming, whereas Tmobile hops on to the local analog carrier.
 

pm

Elite Member Mobile Devices
Jan 25, 2000
7,419
22
81
I've used Sprint, AT&T and T-Mobile - as well as several European carriers. Personally, I'm a big fan of Vodafone when I travel. :) But if we are just talking US carriers, then of the three that I've used, my favorite by far is T-Mobile.

I had a bunch of billing problems with AT&T four years ago - and I gave up on them. My recollection of my experience with them is that I'm still a bit annoyed with them. They double-charged, said the billing things were fixed and then hit me with late fees when I paid the "fixed bill". This happened twice and I spent literally hours on the phone with them. I loved their coverage - I had good coverage everywhere - but I thought their billing department was incompetent and their customer service was horrible in that they'd say things that weren't true and they were often unhelpful.

Sprint's customer service's initial voice recognition system drove my wife crazy because it never understood her British accent. She hated calling Sprint - because "virtual assistant Sally" could never understand a thing she said and she never figured out the direct method through to customer service. After my wife spent 20 minutes going in circles with their voice recognition system, she said "we are switching". I will say that Sprint was really cool about cancelling - once my wife demonstrated the problem using a speaker phone in the Sprint store and the staff in the store stopped snickering, they let us out of the contract with no termination fees. Nice as they were, though, we also had coverage problems with Sprint - we had no service at our house.

T-Mobile has been wonderful to deal with. Their customer service is great and we've never had any billing issues or anything else. They are helpful, waits are short and everything has always been cheerfully resolved to my satisfaction. But when I travel, T-Mobile coverage has been a problem. They have great coverage where I am, but once I leave northern Colorado, the coverage never seems very good.
 

MadAmos

Senior member
Sep 13, 2006
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Verizon for me no question, but in all fairness a lot depends on where you use it.
 

MadAmos

Senior member
Sep 13, 2006
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I tried the iPhone 3g when it first came out I ended up returning it after 10 days of dropped calls and having 20% of my incoming calls go directly to voice mail even when I was in an area that showed 3-4 bars of service. I decided I would rather have less stuff and a Phone that works. Now using the Dare and with the V05 update it has been all I needed. :beer:
 

uli2000

Golden Member
Jul 28, 2006
1,257
1
71
IN the past, Ive used Sprint, Nextel, Tmobile, AT&T (the old pre-Cingular), Verizon, and Alltel. Out of all of them, Alltel wins hands down, Tmobile in 2nd, and the rest dont even finish! Too bad Alltel is being bought out by Verizon.
 

erwos

Diamond Member
Apr 7, 2005
4,778
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Sprint. Not because I particularly love them, but the pricing is fantastic on data, and their smartphone selection has only gotten better.
 

shortylickens

No Lifer
Jul 15, 2003
80,287
17,081
136
WE NEED POLLAGE!

Actually, multiple polls would be good.
One for coverage & no dropped calls.
One for plans.
One for customer service.
And perhaps one for variety & quality of phones.

My vote:
Despite all the shit people talk about AT&T they were actually alright for me. But this was before they went Cingular Blue and long before the New AT&T.
Have heard they arent as good as they used to be.
 

corkyg

Elite Member | Peripherals
Super Moderator
Mar 4, 2000
27,370
240
106
Most the the reasons for choice are based on location, location, locastion. Where I am and where I travel, Sprint is always there. So is Verizon, but not as fast on EVDO Rev. A with my laptop's Merlin S720 aircard.

I can understand T-Mobile as a choice, especially if you travel to Europe. Their parent in Germany makes them a great choice.
 

pm

Elite Member Mobile Devices
Jan 25, 2000
7,419
22
81
Originally posted by: corkyg
Most the the reasons for choice are based on location, location, locastion. Where I am and where I travel, Sprint is always there. So is Verizon, but not as fast on EVDO Rev. A with my laptop's Merlin S720 aircard.

I can understand T-Mobile as a choice, especially if you travel to Europe. Their parent in Germany makes them a great choice.

Well, you'd think this - but it's a bit like being on Verizon and going to England and trying to use Vodafone. My US T-Mobile phone was a brick in Germany when I was there - at least until I went out and bought a local SIM card. At least the GSM aspect works - but even there, you need a quad-band phone in a lot of Europe where as you can use a dual-band GSM here on T-Mobile just fine.
 

Deeko

Lifer
Jun 16, 2000
30,213
12
81
It isn't always based on location. I've moved from one major city to another - all the providers have good coverage where I'm at. For me it comes down to the plan they offer first, then phones I can get, customer service, etc....
 

secretanchitman

Diamond Member
Apr 11, 2001
9,352
23
91
sprint because of sero. best individual plan ever!

tmobile would be my second choice, because verizon and att just plain suck.
 

frostedflakes

Diamond Member
Mar 1, 2005
7,925
1
81
Not much love for Alltel in here. :(

Great rural coverage, My Circle, and very reasonable prices for mobile broadband. It'll be a shame if VZW gobbles them up and nixes My Circle and cheap, unlimited data.
 

corkyg

Elite Member | Peripherals
Super Moderator
Mar 4, 2000
27,370
240
106
Originally posted by: pm
My US T-Mobile phone was a brick in Germany when I was there - at least until I went out and bought a local SIM card. At least the GSM aspect works - but even there, you need a quad-band phone in a lot of Europe where as you can use a dual-band GSM here on T-Mobile just fine.
I failed to state that I was referring to the ISP account but using an Internet connection card. With a T-Mobile account, I could get "guest" privileges in the Frankfurt and Munich airports. Yeah - with voice telephone, you would have to change SIMs.