What's your experience ordering video cards from amazon?

[NiKeFiDO]

I ordered a EVGA 1080 TI on the 10th (it's now the 17th). I went into it knowing I wouldn't get the card as quick as usual (~2 days with a Prime account). It said it not arrive until this week from the get-go.

Specifically, Amazon said it would arrive by today. I've been suspicious about that, since the demand for video cards is so high and the item never actually shipped (although I've seen items ship the same day they've arrived).

I talked to their customer support twice and was assured that they're just moving the card between fulfillment centers to ultimately fulfill the order on time.

Unsurprisingly, today I got an email saying the card delivery would be delayed two more days.

So, I suspect Amazon goes by based on when they expect new stock to come in. However, for a video card with a high demand, I'm not so sure I believe that Amazon actually has any idea when they'll get cards into their fulfillment centers so they can ship them out to customers.

Has anyone run into this? Did you ultimately get your card, or have to order elsewhere?

 

[ZGR]

Who is the seller on Amazon?

 

[NiKeFiDO]

Who is the seller on Amazon?

I've been trying to find that - the seller seems to change often. I can't see who it was originally in the order information (could have sworn it was Amazon directly).

I've ordered one in-stock from B&H Photo in the meantime, and I'll likely cancel the Amazon order assuming the B&H one ships today like they said it would.

 

[DaveSimmons]

I'd only buy sold by Amazon cards from Amazon, not third-party sellers.

 

[nOOky]

I bought mine from Amazon, but I only order stuff that states it is sold by Amazon.

 

[Stuka87]

Same as the two above in regards to GPUs. Either sold by amazon, or I don't even bother.

 

[hoog23]

Sometimes they get back-ordered or they outright cancel your order (Amazon as the actual seller). I ordered a Zotac1070 ti before Xmas for $500. I kept getting asked about every 4 weeks if I wanted to cancel the order (at one time obviously that was a great price). Just got a notice this week it was preparing to ship.

 

[Dice144]

Ordered all my computer hardware including multiple GPU in 2017 and had zero issues with the shipping of the video cards. I also only buy from Amazon and not third party sellers for main parts. Only issue I had was with an open box Amazon warehouse deal on a CPU cooler. It magically didn't ship and was cancelled without warning until I contacted them. They provided a coupon code for $10 off my next amazon order.

 

[EXCellR8]

Before the GPU market went all fun house mirror on us I bought a few cards from amazon, Polaris units. I recall the service being pretty good but I don't remember if they were shipped from Amazon or a third party. There's a couple of really good liquid cooling parts vendors on there too, which is handy and convenient. Amazon, from my experience, is pretty good with returns also as long as you don't wait too long. I haven't bought any major core components from there in a little while though.

 

[NiKeFiDO]

This one was sold by amazon (I confirmed with them). I ended up ordering from BH Photo, but then Amazon wouldn't let me cancel my order. So now I have two incoming video cards (amazon one shipped late last night, arriving today, and the BH Photo one arrives tomorrow).

So, I'll return or sell the Amazon one.

If anyones curious:

1. EVGA 1080ti SC (from amazon): $954 + tax = $1,039.08
2. EVGA 1080ti ftw3 (from BH Photo): $1,072.74

I'm keeping the FTW3 and will return or sell the SC. (Probably will return it. Selling + shipping cost + worrying about it being broken for the end-user sounds like a losing proposition with little profit margin).

 

[cmdrdredd]

Yeah send it back, Amazon will just ship it to the next person on the list.

 

[pcslookout]

Like everyone else said very good when product is shipped by Amazon.

I bought my EVGA GTX 1070 off of there a long while ago. I contacted Amazon via chat about the issue EVGA having with cooling issues with the EVGA GTX 1070 and for the trouble they gave me 10% off the price I paid.

So I ended up paying $320 total for the card at the time!