What's up with Staples Rebates??

[UNCjigga]

Dear Jigga: Rebate ID: 5591xxxx

Thank you for your rebate inquiry. We are pleased to inform you that check number 687xxxx was approved for processing on 03-02-2004.
Please allow 15 business days for the check to be mailed. Note that the check is remitted in the form of a postcard and will not arrive in an envelope.

We apologize for the acount of the check that is will be 10 and not 15 and the reason is that the check have been already issued.

We appreciate your participation in this promotion. If there is anything else we can do to assist you, please contact us at Staples.rebates@parago.com. We are always happy to help.

Be sure to visit our website at www.StaplesRebates.com for future rebate opportunities.

Jose
Promotions Customer Service

This is for the 256MB SD memory card promo they had a few weeks ago; they offered a $15 rebate on 256MB SD memory (which I bought) and a $10 rebate on 256MB CompactFlash. I got a notification email noting that I was approved for a $10 rebate, and I immediately sent an inquiry back asking for the correct rebate to be issued.

The English is broken, but basically Jose seems to be saying that since they already sent my check they can't do anything for me. Not good enough pal, I'm getting my $5 back! What's surprising is that this is the first time I've ever had problems with a Staples rebate. Have they been slipping lately?

 

[Supertastic Fool]

just sit on the phone til they give it to you. they wil give it to you because they want to get you off. they tried to tell me it had been over 6 mos so they couldn't send me my rebate because they sent it to the wrong address in the first place so i called like 5 times and they finally gave me my 80$. anyway if they dont sue for false advertisement

 

[SeaSerpent]

Same happend to me....sort of.

I bought a hd on Thanksgiving day. I waited 6 weeks and called them up. They said the check was in the mail.
Well, I still havent got a check, and unless they sent it from Mars...it should have been here by now.

 

[episodic]

I had a problem with a 50$ rebate where the company (not staples) said I did not enclose the correct stuff. I sent them a fax of the stuff, they said that the rebate period was over then. So I just called them over and over and over, and finally they sent my check. . . .

 

[isekii]

they take forever to send a frigging rebate.

i had to wait like 6 months to receive my NEC LCD Rebate.

 

[luvya]

Staples rebates are slower now. I remember when I first bought the accounting 2003 software, it came back after 2 weeks. Now, it's been a full month and still waiting.