radioouman
Diamond Member
A few weeks ago, I ordered a video card from CompUSA.com. They sent my tracking information in an email, and eventually the package arrived. The card was bad, so I requested a replacement. They paid for return shipping, and sent out a new one. They never sent tracking information to me, so I called them. They said that it was against their company policy to give out tracking information!!! WTF?? The employee would give me the expected delivery date, but not the tracking number. So anytime that I wanted to track it, I had to sit on hold for 30 minutes waiting for customer service rep to answer. Why do they do this?
I could see if they have GPS on the trucks and you could track them down and hijack them or something, but they don't. I just wanted to know where my package is and when it would be delivered.
Arrrg.
I could see if they have GPS on the trucks and you could track them down and hijack them or something, but they don't. I just wanted to know where my package is and when it would be delivered.
Arrrg.
