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whats up gigabytes rear?

I email them asking for support on their 8IRXP and i get this

At 08:53 PM 01/14/2002 -0800, XXXX wrote:
>>>>

In my bios I have settings for agp/pci

It lists the following

PLL/20

PLL/24

PLL/32

PLL/40


I need to know what these do since the manual is vague and even downloading the online manual they dont discuss this feature.



I would like a response thank you


<<<<

Hello,

The options you mention are meant for advanced users. We do not recommend changes unless you completely understand the option.




Thank you for your interest in Giga-Byte.

Technical Support Staff
http://www.giga-byte.com


Hell they cant explain it in t there manual so how the hell am i suppose to understand it?

why are mobo manufactuers got their heads so far up there asses to help the end user?

I'm sure if Anand wrote them, they would send a tech out to his place and actually explain it in person what each setting is for.

someone help me so i can get my processor faster
 
now i get another response

"Hello,

If you wish to learn overclocking techniques and options, this is not the correct forum. These are reserved for overclocking websites and newsgroups."

well Jesus Christ if no one knows what the settings are how are they suppose to ask about them.

they really pissed me off with that email so I got fed up with thier bullshxt and filed a consumer complaint with the attorney general of the state i reside in
 
Love that response....

These options are for advanced users. AKA I have no friggin clue, I make minimum wage here while I go to school and I am too busy in the Anandtech forums learning about computers to answer your question now leave me alone!
 
The point is, they DON'T support the feature. It is there in case people want to use it, but they are not in the business of educating end users. If they start telling people how to overclock their boards, the next email they get from the person will be "help, I did what you told me to do and now my computer is on fire! This is all your fault!"

Their second email to you was not intended to be nasty. It was a roundabout way of saying "if you want to learn about this stuff, here is where you can go and find out about it".


j
 
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