<< I just ordered some items for them, and with 5 items my shipping was only $19.33 for FedEx saver. All the shipping charges total added up to over $35. I always thought they charged per item, but I guess for larger orders they take it down, albeit my order was only 5 items. >>
If you have more than one item in your order, they will not double charge high rates. The higher rates are for only one item orders.
With regards to making money? All a company has to do is show revenue. The more it shows the better. Even if they were to post losses, so what? They are still making enough money to pay for salaries, etc. Large coporations that are more of a holding company can have 10 companies posting losses, but combined, under their belt, they can show revenue of $X billions.
Newegg is a top notch company to buy from. I purchased a bunch of components from them. They told me 3-4 days before I get them. I got them the 2nd day.