what's the deal with mail in rebates?

gplanet

Senior member
Jan 5, 2002
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why do these mail in rebates exist? why can't they just give you back your money immediately when you purchase the item? is it a way for a company to get an interest free loan, do most people never send in the rebate, or do they intend to never return many of the rebates?
 

iamwiz82

Lifer
Jan 10, 2001
30,772
13
81
because manufacturers know people will buy them because the rebate makes a price cheaper, but most rebates do not end up being fulfilled because of lost receipts or improperly filled forms
 

NetworkDad

Diamond Member
Jan 22, 2001
3,435
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Most rebate companies expect people to be lazy and not send in the forms. for the rest that do, i'd imagine a large percentage have issues with denials and just give up rather than fight over a $10 rebate.
 

NetworkDad

Diamond Member
Jan 22, 2001
3,435
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Originally posted by: HellRaiserandBeerDrinker
Even if you get them they take forever ie 3 months :disgust:

I've had over $400 in rebates this year from staples - All have been received in under 3 weeks from mailing them out. However, most rebate companies don't make it as easy as StaplesRebates.com. Most jerk you around hoping you forget.
 

vi edit

Elite Member
Super Moderator
Oct 28, 1999
62,484
8,344
126
what's the deal with mail in rebates?

They are for sucks who impulse buy. I'd rather pay retail price - $15 than retail price - $30 rebate.

It's a question of price vs. hassle.

If I really need it, the price isn't a problem. If I don't need it, the rebate isn't worth the hastle.
 

alrocky

Golden Member
Jan 22, 2001
1,771
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Well, I was hoping to find a quick thread about a Fry's rebate problem. I'm thinking I'm never gonna get my $30 video card rebate from a purchase earlier this year. If I buy a rebate product again, I'm making sure it's got a toll free number.
 

diskop

Golden Member
Jul 14, 2001
1,262
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what's the deal with mail in rebates?

Hey Seinfeld, i thought you retired those jokes in 1999?

I believe it's down to people being lazy and not mailing them in. I know I've not mailed some in in my day.
 

loup garou

Lifer
Feb 17, 2000
35,132
1
81
Originally posted by: gplanet
why do these mail in rebates exist? why can't they just give you back your money immediately when you purchase the item? is it a way for a company to get an interest free loan, do most people never send in the rebate, or do they intend to never return many of the rebates?
Who knows, I wish, yes, yes, yes.

 

Deeko

Lifer
Jun 16, 2000
30,213
12
81
1) They are counting on you not sending in the form, or messing up so they don't have to give it to you.
2) It is a way for the manufacturer to try to make it look like you are saving money, but not cost the store anything.
 

rh71

No Lifer
Aug 28, 2001
52,844
1,049
126
I haven't had any problems with mail-in rebates. Best Buy is especially good with them now that they've got a decent company handling it for them. Just received another rebate back from the mail yesterday. Two 50 pack spindles of 80-min/700MB CDR for $4. Woohoo!
 

bentwookie

Golden Member
Aug 3, 2002
1,771
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Philips settles rebate complaint


By Richard Shim
Staff Writer, CNET News.com
August 7, 2002, 1:08 PM PT


The Federal Trade Commission has settled a complaint against Philips Electronics North America for allegedly failing to deliver timely rebates on computer peripherals.
The settlement is one of the first times the FTC has challenged companies for unfairness in late rebates, according to the agency. The FTC issued a release Monday announcing that it had settled with Philips on complaints that the consumer electronics maker had essentially taken longer to send rebates to consumers than it had promised.

Between January 2001 and January 2002, Philips promised a rebate delivery time of eight weeks but extended the time to up to six months. The FTC estimated that more than 50,000 consumers of Philips products were affected. The rebates were for $40 with the purchase of a Philips CD-Rewritable Drive, model PCRW804, and a $100 mail-in rebate on Philips monitors.



"Some companies are quick to offer attractive rebates, but are slow to send them out and often make them so difficult to redeem that consumers simply give up," said J. Howard Beales III, director of the FTC's Bureau of Consumer Protection.

Philips eventually paid all the rebates, said Terry Fassburg, vice president of corporate communications with Philips Electronics North America.

"We changed fulfillment houses midway through the rebate program and that caused the fulfillment problem," Fassburg said. He declined to identify the fulfillment firms.


I remember reading less than 20% of the people who buy,actually go for the rebates.
 

rubenswm

Golden Member
Aug 12, 2000
1,871
0
76
Originally posted by: gplanet
why do these mail in rebates exist? why can't they just give you back your money immediately when you purchase the item? is it a way for a company to get an interest free loan, do most people never send in the rebate, or do they intend to never return many of the rebates?

they suck