what's the average life expectancy of a MS Intellimouse opitcal clicker thingy?

[vi edit]

My left clicker on my intelimouse intellieye (the two button w/ scrolly wheel) is mush. It's only 4 months old and the left click button is kaput. It's all mushy and double clicks when I don't want it to.

Is there any sort of warranty on this thing? I only use it like 4 hours a day.

And while I'm at, any good mouse recommendations that don't "mush out" as quickly

 

[odog]

sounds defective... and i believe microsoft either has a 1 year or lifetime warranty... i'm not sure.... regardless they will send you a new one ASAP

 

[vi edit]

is a "mushy clicker" an RMA'able defect?

 

[JoPalm]

I have a Microsoft intellimouse optical and it hasn't broken downn for 4 months =)..hehe
They're very good I think, going forward and backward in IE is just a left or right click...on the sides that is.
My friends Explorer mouse cord broke and he's had it for at least half a year, he phoned ms and they sent him a replacement.

 

[TheZaZ]

I have that Intelli Optical too and have had it since last July. Havent had any problems out of it at all. Works perfectly. May be defective. I bought mine at Best Buy and I got a 3 Year Free Replacement Warranty on it. No hassles or questions asked. Pretty good if you ask me.

 

[Killer Ape]

My Intellimouse Explorer is going strong after ~1 year. Best mouse I ever owned. The silly faux metal finish is wearing-off a bit though .

I also suspect you got a defective unit. I'd hope after only 4 months it's still under some kind of warranty.

 

[BFG10K]

I've had mine for ~8 months and it's working rock solid. It's the best mouse I ever had.

 

[Ornery]

Microsoft® IntelliMouse® with IntelliEye

• Warranty - The IntelliMouse with IntelliEye comes with a five-year hardware warranty

Returning U.S. products.

 

[John]

Ornery beat me to it...yes they have a 5yr warranty. You can login w/ your MSN passport and talk to a tech, and request a new one if needed.

 

[madthumbs]

My first Intellimouse quit after 3 months. The 5 year warranty is on the box. Considering this, there should be no receipt necessary for exchanges for 4 more years.

 

[Valhalla2000]

I bought an intellimouse explore in Taiwan during summer and it stop working last week. Since i live in Canada i called Microsoft tech support and they actually are sending a new replacement to me! All they need is the number on the back of your mouse, pretty neat eh?

 

[dadx2mj]

Standing behind their hardware is one of the things that Micro Soft does right. They replaced a force feedback joystick and a keyboard that my 3 year old beat the hell out of with out any questions asked.

 

[Lord Gwynz]

I second that. I had a MS optical mouse that formed a bad wire connection somewhere, so I called them up, gave them the serial #, and they had a brand new, shrinked wrapped replacement at my door in a couple days. No cc# req. and they didn't even ask for the old one back.

They're also among the fastest at fulfilling rebates, I usually receive the check in 4 weeks or less.