What's in your tech support tool chest?

[LBmtb]

So what do you have in your "tool chest" for tech support?

I have . . .
Windows CD's (windows 98 se full, win2k pro, win xp pro)
Norton Ghost
Partition Magic (+ floppy disks)
Firefox
Ad-Aware
Spybot S & D
BartPE CD
Knoppix
zone alarm
AVG anti-virus
Anti-Vir
latest direct x
smart ftp
AIM (in case I get bored while working on a comp)
Ultra VNC
Asterisk Key (in case someone doesnt remember their password)
Partition Table Doc floppy
various driver disks for hardware on my comp and my sister's

What am I missing? What do you have in your tool chest?

 

[BlueWeasel]

A few that I use often:

Ultimate Boot CD (many, many benchmarking/partition/information programs on a single downloadable bootable CD)
Everest Home Edition (used to be AIDA32...great system information tool)
McaFee AV Stinger (stand-alone virius scanner)
SpywareBlaster
Miranda (freeware, not bloated, AIM clone)

 

[Zugzwang152]

this probably belongs in GH, but nevertheless:


small needlenose screwdriver set
large screwdriver with changeable head
medium phillips screwdriver with magnetic head
medium flathead screwdriver
~100 RJ-45 + crimper
3.5g tube of Artic Silver 5
PCI NIC
PCI video card
AGP video card
2x IDe cable
1x floppy cable
power cable
6 foot straight through cat. 5e cable
power cord
plastic RAM container
misc. antistatic bags
nail clipper
plastic twist ties
tape measure
pliers
small mag-lite with belt holster
DVI -> VGA adapter

CD folder has:

Windows 95 - Windows XP CD's
Windows XP Service pack 1a, Service pack 2, DirectX 9.0c installers
Office 2000, XP and 2003.
Ultimate Boot CD
DOS bootable floppy
Spybot 1.3 installer
Ad-aware SE installer
other stuff i can't remember.

 

[notfred]

Dell's phone number, Microsoft's phone number... that's about it.

 

[drag]

Knoppix

books

internet browser + google.com

 

[Apathetic]

DEPENDS.EXE isn't as useful as it used to be, but when you need it, you REALLY need it.

linky

Dave

 

[Apathetic]

Oh, welcome to AnandTech!

Dave

 

[LBmtb]

Originally posted by: Apathetic
Oh, welcome to AnandTech!

Dave

Thanks

 

[n0cmonkey]

I keep google on a 5 1/4" floppy.

And my noggin'.

 

[djpolstee]

Let's see.

On the pen I've got

AdAware
Spybot SD
Hijack This
Process XP
Fport
List DLLs
Vice RootKit Scanner
msconfig
Stinger

Patches including
a Limited Connectivity Fix
Winsock
misc Virii

An assortment of live cds including
ERD
Ultimate Boot Disc
Hiren's Boot Disc
Knoppix
the Occasional Windows CD

 

[lozina]

Originally posted by: Zugzwang152

nail clipper

In case you need to groom someone's pet?

 

[KB]

Knoppix, WinXP CD, memtest, prime95

 

[Czar]

Originally posted by: lozina

Originally posted by: Zugzwang152

nail clipper

In case you need to groom someone's pet?

or hijack a plane to take him to the closest dell outlet