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What's going on my my tracert results?

N

nedfunnell

Senior member
I'm on the end of a long DSL connection, and while my speed test results come back okay, it often takes a long time to connect. This is what I get for a tracert:


tracert.png
 
Speedtest is an averaged result over the course of the test, it's not meant to test consistency of a connection but general bandwidth. A few hiccups won't dump your results down the toilet.

Those hiccups are a lot more noticeable when you're trying to load a webpage, stream media, or play a game that requires a constant connection.

You already answered your question: "I'm on the end of a long DSL connection." DSL is slow and unreliable, it's not real broadband. Nothing looks out of the ordinary on that tracert.
 
nedfunnell said:
I'm on the end of a long DSL connection, and while my speed test results come back okay, it often takes a long time to connect. This is what I get for a tracert:


tracert.png
Click to expand...


ping www.google.com -n 150

go make sandwich. come back. if you are losing packets or having badly spiking latency, then something is wrong, if not, those hops just do not respond to ICMP packets and that's not an uncommon thing.
 
Last edited:
nedfunnell said:
I'm on the end of a long DSL connection, and while my speed test results come back okay, it often takes a long time to connect. This is what I get for a tracert:


tracert.png
Click to expand...

"It takes a long time to connect" can mean different things. If you want effective assistance in troubleshooting your problem, you're going to need to provide more information about what your problem actually is.

Your traceroute looks fine, BTW.
 
Hmm- So I'm boned with my current DSL connection, huh? Here's some more detail:

When I try to load a webpage, there is often a long delay between entering the url/clicking the link and when the first element starts to load. Youtube videos hiccup more than they have right to, or just outright stop. Uploading is SERIOUSLY slow.

Here are my results for 150 pings:
ping150.png


Those latency statistics seem awfully high to me. Is there anything I can do about that?
 
Your latency results indicate that there is major contention to an upstream Internet connection within your ISP's network, but rather than dropping packets, your ISP is leaving them in a queue for an excessive period of time.

There's nothing that you can really do about that short of complaining to your ISP about it, or possibly switching ISPs.
 
If possible you may want to try one last test: remove your DSL modem from your router and connect it directly to your PC, and see if performance is any different.
 
That looks like double nat going on (192.168.2.1 in to 192.168.1.254) remove the second router or put the modem in to bridge mode. I don't quite agree that the ISP is queueing here. adsl-184-148-97-1.... is his modems public ip and the high latency is to the next hop 70.159.232.59 which generally indicates transmission issues or retrains in the DSL line. Basically the DSL circuit is struggling but once it is past that, everything looks normal. Your DSL line needs to be looked at by support.
 
imagoon said:
That looks like double nat going on (192.168.2.1 in to 192.168.1.254) remove the second router or put the modem in to bridge mode. I don't quite agree that the ISP is queueing here. adsl-184-148-97-1.... is his modems public ip and the high latency is to the next hop 70.159.232.59 which generally indicates transmission issues or retrains in the DSL line. Basically the DSL circuit is struggling but once it is past that, everything looks normal. Your DSL line needs to be looked at by support.
Click to expand...

Even with the double NAT, the connection isnt crappy until it reaches the ISP. Definitely worth calling out a support tech.
 
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