What would you do if you saw a co-worker do something wrong?

[JEDI]

Was eating a fast food place. Mgr was interviewing someone. i overheard him ask this question.

What would you do if you saw a co-worker do something wrong?
1) overcharge a customer
2) spit in customer's food
3) stealing supplies

I've never worked in the food business, so i drew a blank as to what should be the right answer.

What's the scripted answers to these canned questions?

 

[DainBramaged]

1) help employee fix the problem
2) tell manager
3) tell manager

Don't know if those are right or not but that's how I've responded and I've had no problem getting jobs in the food industry.

 

[purbeast0]

if someone has a problem getting a job in the fast food industry, then they have a bigger problem than not getting the job.

 

[Whoozyerdaddy]

Repeat after me...

1) "I would immediately inform my manager"

2) "I would prevent the meal from making it to the customer, then I would report it to my manager"

3) "I would immediately inform my manager"

These are not hard questions.

 

[schneiderguy]

Originally posted by: purbeast0
if someone has a problem getting a job in the fast food industry, then they have a bigger problem than not getting the job.

 

[pclstyle]

the 'scripted' response, at least the one i'm aware of, is 'report them or be willing to be held responsible'. companies are always pushing that gibberish on their employees, telling them it's their responsibility, nay their DUTY to report every and all incidences of wrong-doing to management. For me, you won't catch me writing up complaints about the guy who spends half his day on the phone with his wife everyday. It's up to management to be competent enough to pick up on that. But the guy that falsifies critical data so that he can get home 10 minutes earlier ? no qualms about getting his ass pinkslipped.

regarding your specific scenarios:

1) intentional: management. unintentional: go with the strike rule
2) management, he's gone
3) pencil/erasers - whatever. computers/confidential documetation - management, he's gone.


so yeah, common sense for the most part. I'm not a zealous tool to be wielded by the HR nazis who think the turnover rate of a company is a direct reflection of their performance as a department -- but i'm not about to stand by when real, willful damage is being done.

 

[Whoozyerdaddy]

Originally posted by: pclstyle
the 'scripted' response, at least the one i'm aware of, is 'report them or be willing to be held responsible'. companies are always pushing that gibberish on their employees, telling them it's their responsibility, nay their DUTY to report every and all incidences of wrong-doing to management. For me, you won't catch me writing up complaints about the guy who spends half his day on the phone with his wife everyday. It's up to management to be competent enough to pick up on that. But the guy that falsifies critical data so that he can get home 10 minutes earlier ? no qualms about getting his ass pinkslipped.

regarding your specific scenarios:

1) intentional: management. unintentional: go with the strike rule
2) management, he's gone
3) pencil/erasers - whatever. computers/confidential documetation - management, he's gone.


so yeah, common sense for the most part. I'm not zealous tool for the HR nazis, but i'm not about to stand by when real, willful damage is being done.

You're reading waaaay too much into this. These are interview questions for a job at a fast food place, not real life situational questions. No thought is required. Rationalizing and moral equivication is the best way to not get hired. They are looking for simple, black and white answers.

Otherwise I completely agree with you.

 

[pclstyle]

Originally posted by: Whoozyerdaddy

You're reading waaaay too much into this. These are interview questions for a job at a fast food place, not real life situational questions. No thought is required. Rationalizing and moral equivication is the best way to not get hired. They are looking for simple, black and white answers.

Otherwise I completely agree with you.

ah, you're right.

OP, go with the scripted responses