WHAT WOULD BE CAUSING MY SYSTEM TO BSOD ONLY WHEN BURNING A CD/MULTI-TASKING?

Nerd

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Mar 6, 2001
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ABIT KT7A-RAID
DURON 800@800
QUANTUM FIREBALL AS ATA/100 7200 RPM
SOUNDBLASTER LIVE X-GAMER 5.1
LINKSYS NIC CARD
PLEXTOR 16/10/40
WINDOWS 2000
ANTEC 400 WATT PS (ONE DAY OLD)

Please can you guys help me out? I'm really so stuck right now. What could be causing random reboots other than a power supply? I know it isn't my power supply because I just changed it out yesterday to this 400 watt antec ps. Anyone else having problems?

I have problems while trying to burn a cd using CDRWIN 3.8d, DISC JUGGLER ver. 3? I seen it say "IEXPLORER.EXE ERROR" something something. Then it just automatically reboots. Please help guys! If I fix my problem I'll send you five dollars I have in paypal. Well it might be like 4 something because the 2%. I'll send it to you if you can help me fix the problem. Only if you fix the problem will I send you the 4-5 dollars. Thanks!

Update: 3/24

I bought a new stick of ram, and its a no go. I'm thinking its the CDRW now. It isn't only IEXPLORER.EXE errors. I turned off that automatically reboot on error, and I get random BSOD's. Some are as follows:

PEN_LIST_CORRUPT

NTOSKRNL.EXE

Those are what are usually in the error. Do you think it could just be a broken CDRW?
 

Nerd

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Mar 6, 2001
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its on the master primary controller, and the cdrw is on the secondary master controller. they arent together on one controller.
 

shawnmos

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Dec 11, 2000
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I'd like to help you out but I don't have the slightest clue. Have you tried reinstalling CDRWIN? Do you have the latest 4-in-1 drivers?
 

Nerd

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yup got the latest 4in1's, why would i need to re-install cdrwin if its happening with two types of software? i dont think its a software conflict right now. im thinking its win2k, or i have a defective cdrw. im prone to troublesome crap. i hate it.
 

Nerd

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Mar 6, 2001
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hmm i dont think i downloaded the sp1 yet

and why would only i need the patch???? you know? ill download the sp1 and see if it solves my problems.
 

shawnmos

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Dec 11, 2000
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Did you just build this system? Are the 4-in-1 drivers final or beta? The Win2k install could have gotten messed up(it has happened to me before). If all else fails I would reinstall Win2k. Do you have another computer you could test the burner on? That is what I would do before I would reinstall just to see if the burner is really the problem or not.
 

Nerd

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Mar 6, 2001
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Yup just built this system. I installed SP1 no go. I open up a explorer window and it crashes. Hmm. What the hell could be wrong. I'm trying to contact my friend to test my CDRW in his system. If he says ok I'm off to go test it. If it fails on his computer then I'm fvcked. Well not really, but I'll be out of a CDRW for a few months since RMA is pretty long. Damnit!
 

bassoprofundo

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Oct 26, 1999
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Need more info to troubleshoot accurately... Does it do this every time you burn a CD or at random? Does it happen at the same point in the burn process every time? At what point did this start happening (i.e, after a fresh Win2k load, just after installing the burner, after "fill in the blank" software was installed...) Is anything on the RAID controller, or are both on the regular, built in VIA controller? What else is running when you're burning CDs? (CTRL-ALT-DEL, Task Manager, Processes- Capture a screen shot while burning but before it locks up if possible) Is your ASPI layer up to date? (You may need a utility to force ASPI to install since you've got an IDE burner, I've used FRCaspi before) Have you tried the burner in another machine? In another OS (98, ME)?

Sorry for all the questions, but these should narrow it down.
 

Nerd

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Mar 6, 2001
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no but i guess if my friend doesnt contact me soon ill format to win98se and try the burner using win98se with nothing installed. ill just do a fresh install of win98se and force aspi and install cdrwin or discjuggler and see if it happens. give it half hour before my friend comes back.
 

Nerd

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Mar 6, 2001
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CRV: No I havent. I'm looking right now. I'm going to download IE 5.5 and see if that helps any.
 

Nerd

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Mar 6, 2001
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no go still errors with ie5.5 new patches and everything. im lost. im thinking its my cdrw or one of the other components like motherboard or something. broken. i talked to my friend and he said that he is willing to test my cdrw at his house. im waiting on that and i will then install win98se and test again.
 

Nerd

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Mar 6, 2001
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Hey guys. Still no luck whatsoever. By the way though, I got this blue screen while trying to burn something in Win XP.

Can't quite remember what the top numbers were, but I wrote this part down. Win32.sys address BF835324 BASE AT BF800000

PAGE_FAULT_IN_NONPAGED_AREA

Does anyone quite know what that means? I contacted plextor already and I am planning on RMA'ing this drive. It looks to me as if it is broken. I hope they don't just take it, and then ship it back because they seem to think that nothing is wrong with the drive. If you guys know what that error message mean, please post here, thanks once again.
 

medic

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Oct 9, 1999
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From another post: (from MS)
Troubleshooting Windows 2000 - PAGE_FAULT_IN_NONPAGED_AREA

This error means that Windows 2000 went to a location in memory for some data, but found that the data wasn't there. If that data was marked that it had to be there (i.e., it couldn't be paged to disk), then the system knows it has a problem and issues this error.
Possible reasons you'd see this:
Bad RAM; the data was lost because the memory failed and lost it.
Buggy system service; it thought the data was there, but it wasn't really. If you've installed any new services lately, consider disabling them.Antivirus software can sometimes issue this error.

and:

STOP 0x00000050 PAGE_FAULT_IN_NONPAGED_AREA -- faulty RAM on ANY device (secondary RAM Cache, Video RAM, Computers Main RAM, RAM on disk controllers, etc)

Try removing or swapping some memory, set it by SPD in the bios, or possibly try another video card.
 

Nerd

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Mar 6, 2001
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I still get the same reboots with different ram. I'm thinking its the CDRW now. What do you think?

Only when I'm burning something does it reboot. I can install a CD fine and multi-task and it doesnt reboot. Do you think its the CDRW itself? I gotta know so I can send it back to Plextor for a RMA.