What to do?

[DrGnaw]

When my system starts up I get the error message:


Windows XP could not start because the following file is missing or corrupt: \WINDOWS\SYSTEM32\CONFIG\SYSTEM

I went to the microsoft website and found an article that supposedly shows how to fix it
Here is the link http://support.microsoft.com/?...&spid=1173&sid=182#kb2


If you notice in the second paragraph/section thing of SUMMARY, it says that it will screw up your computer if you are using oem software

Im using oem software so what am I supposed to do?





Im running xp home edition
BTW im using my friends computer to post because of the above reasons



If anyone could dig me up a link or something I would be grateful

 

[jackschmittusa]

That is not what what it says. It says "

Warning Do not use the procedure that is described in this article if your computer has an OEM-installed operating system.

". That means built by Dell, Gateway, etc.. You may have an OEM disk, but no manufacturer has set it up with proprietary settings.

 

[DrGnaw]

So that doesnt apply to me? Thanks alot for the help

 

[DrGnaw]

Okay I got another problem. At about the middle section of part two of this support article (same one as mentioned above), it says

Note The procedure described in this section assumes that you are running your computer with the FAT32 file system.

For additional information about how to access the System Volume Information Folder with the NTFS file system, click the following article number to view the article in the Microsoft Knowledge Base:

309531 How to gain access to the System Volume Information folder

It says that to use xp home edition you need to use CACLS
I read it and Im not quite sure what to do

 

[jackschmittusa]

The article tells you how to run it from windows. If you need to run it from the command prompt, type [ C:\WINDOWS\system32\cacls "c:\System Volume Information" /E /G username:F] (leave out the brackets). There is a space between cacls and the quotes. Replace username with your actual username.

 

[sous2817]

My wife has a Gateway laptop that had the same problem with OEM WinXP Pro. I fixed it by booting off my WinXP disc, going into recovery mode and running "chkdsk /p". If you have a WinXP disc it should work.

just a thought...
sous2817

 

[DrGnaw]

so in the [ C:\WINDOWS\system32\cacls "c:\System Volume Information" /E /G username:F] What does the /e /f :F do?



Thanks for all the help btw

 

[jackschmittusa]

If you are at the command prompt, type [ C:\WINDOWS\system32\cacls /?] (again, leave out the brackets, and there is a space between cacls and the forward slash). This will give you a list of all of the switches and parameters for the command.