What To Do With Defective ASUS CUSL2 Motherboard. or ASUSTeK

[Mohan]

* I BUILT MY NEW PC WITH CUSL2 motherboard, PIII 800EB
processor, CORSAIR PC133 128MB CAS-2 memory & IBM's
75GXP Deskstar Hard Drive.

I encountered some major PROBLEMS...........which are -

* On booting the screen showed "HARDWARE MONITOR FOUND
ERROR - ENTER POWER MANAGEMENT SETUP FOR DETAILS
Press F1 to continue.

* POWER MANAGEMENT SETUP HIGHLIGHTED IN RED VARIATION
IN TWO OF THE LEADS AS UNDER -
instead of -12V showed - 8.43
instead of +12V showed -10.23

I reported the matter to ASUSTek. They advised me to Flash the
BIOS of the motherboard to the latest version 1003.a

I have successfully Flashed the BIOS of my CUSL2 mobo
to the latest version. But it did not solve any of my problems.

Now I seek your advise on the following -

1. The Distributor of ASUS here is refusing
to replace it, but they said they will
repair it.I cannot imagine if they are
competent to repair a sensitive hardware like
motherboard.

Q1. Do the dealers internationally replace the motherboard.
I believe under warranty ASUS have a moral obligation to
replace a defective motherboard.

Q2. If I change the Setup to "IGNORE" to avoid pressing F1
every time, COULD THE VOLTAGE VARIATION DAMAGE/KILL OTHER
COMPONENTS eg memory, hard disk drive or any other card?

Please post your most considered views.

 

[thermite88]

Asus tech support is likely to ask whether the problem is caused by a defective power supply.

Did you try a different power supply? Or try to measure the 12 volts rail using a digital multimeter. You must measure under load when the computer is powered up. Grap an unused four pins connector. The 12 volts is between the red and black wire pins.