Many a time, users update their software, other apps quite easily but to their surprise, they cannot access the App store all of a sudden. If you are one of those iOS 11 user and facing the same issue, please read on to find solutions.
Step 1
‘Check Network Connection’
Ensure that your device is connected to the internet. If cellular service is the source of internet, do check if the cellular data is turned on for iTunes and App store. ‘Settings’ > ‘Mobile Data’ [Check if it is enabled]. Now check if the App store is accessible. If not, proceed with step 2.
Step 2
‘Restart Phone’
Press the 'Power' button for few seconds until ‘slide to power off screen’ appears. Slide it to the right and wait for it to switch off. Do wait for a few moments after it is powered off and turn the device back on. Now check if the App store is accessible. If not, proceed with step 3.
Step 3
‘Date & Time’
This is a very important factor that is responsible for “cannot connect to app store” issue. Click ‘Settings’ > ‘General’ > ‘Date&Time’ . Turn off ‘Set Automatically’ so that manual time zone is set. If this works, then again go to ‘Settings’ > ‘General’ > ‘Date&Time’ and turn on ‘Set Automatically’ and now it’s good to go. If this doesn’t help, then proceed to step 4.
Step 4
‘Re-sign into Appstore’
Click on ‘Settings’ > ‘[User Name]’ > ‘iTunes&Appstore’ > ‘Apple ID’ > ‘Sign Out’. Now resign into App store. If this doesn’t help, then proceed to step 5.
Step 5
‘Reset All Settings’
If the steps above don’t help, try resetting all settings. Click ‘Settings’ > ‘General’ > ‘Reset’ > Reset All Settings.
Hope these things help in accessing the App store back.
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