WHat to do if you bought a Defective good that damaged your item?

[freemanteo]

Well, i bought a S-video cable and it was defective, burned out my laptop and vid card.

Is there any guarantee or insurance or anything i can do other than changing the defective item i bought?

Anyone experience this before? What to do!! 🙁

 

[Zim Hosein]

freemanteo, do you have any warranty support from the laptop manufacturer?

 

[Mrfrog840]

we talked about this in consumer ed today!
yes you are guranteed im almost positive. Call up the company from the cable and b!tch them out! you will get new whatever you broke

 

[freemanteo]

hmmm, my vid card does not have warranty! 🙁

i guess i'll try to call them, i just don't want to look like a fool, since they will prolong the process and i am assuming i will have to leave numerous voice messages and no one will give me a call!!

Hope someone have same experience or is a lawyer!

 

[narzy]

Originally posted by: freemanteo
hmmm, my vid card does not have warranty! 🙁

i guess i'll try to call them, i just don't want to look like a fool, since they will prolong the process and i am assuming i will have to leave numerous voice messages and no one will give me a call!!

Hope someone have same experience or is a lawyer!

you want a lawyers opinion your gonna have to pay for it.

 

[GoingUp]

Originally posted by: narzy

Originally posted by: freemanteo
hmmm, my vid card does not have warranty! 🙁

i guess i'll try to call them, i just don't want to look like a fool, since they will prolong the process and i am assuming i will have to leave numerous voice messages and no one will give me a call!!

Hope someone have same experience or is a lawyer!

you want a lawyers opinion your gonna have to pay for it.

PM luvly and ask her... she seems to know a lot about the law and I believe some of her family members might also be involved with lawyering and such

 

[MercenaryForHire]

WTF? How does a b0rk3d S-Vid cable fry a laptop / video card? :Q

There's signal travelling through those, but there's not enough voltage to cook anything ...

- M4H

 

[HomeBrewerDude]

Originally posted by: MercenaryForHire
WTF? How does a b0rk3d S-Vid cable fry a laptop / video card? :Q

- M4H

looks like your keyboard cable may be bad.



😀

 

[freemanteo]

Originally posted by: MercenaryForHire
WTF? How does a b0rk3d S-Vid cable fry a laptop / video card? :Q

There's signal travelling through those, but there's not enough voltage to cook anything ...

- M4H

I am assuming you are talking about a cable that is not messed up, but anything can happen when unwanted static electricity travels to your sensitive components! 🙁


Just like a good fuel line and a messed up leaking fuel line in a car, the leaking fuel line will cause an explosion even though cars are not made to explode. well, you know what i mean! I'm tired, going to bed.

 

[Smolek]

I cant say exactly what each companies policy is but I experienced something like this before and the company that made the product that caused the problem was very helpful. I had a playstation and had gotten a 3rd party control. Eventually something happened with the control and blew out the controller port on the playstation. Called up the company that made the control and explained the problem. They said to mail everything (system and 3rd party related) affected items to them and they would send a check for all damages and reimbursed all related costs.

Im sure each companies policy is different so the best advice is to contact them asap.