• We’re currently investigating an issue related to the forum theme and styling that is impacting page layout and visual formatting. The problem has been identified, and we are actively working on a resolution. There is no impact to user data or functionality, this is strictly a front-end display issue. We’ll post an update once the fix has been deployed. Thanks for your patience while we get this sorted.

what to do about rebates that say you didn't include everything when you did

X

xyyz

Diamond Member
this is about the $50 from Microcenter's x850XT deal. i just checked the status of the rebate and they're claming that i never sent the original UPC barcode or serial #, when the big cut out section of my package says otherwise.

what's the best way to resolve cases where it becomes a "he said she said" scenario?

and on another note, what's with the acom data rebates? i submitted two separate rebates for two separate offers, back in the middle of october and the end of november, and i have yet to get either of them. anyone have better luck with these guys?
 
I've resorted to taking a picture of the envelope with everything half in it while at the post office with a postal clerk in the background looking on. (for large rebates.) Haven't needed it as evidence, but I ran into the exact same problem with a small ($3) rebate that was one of about 10 in the same envelope. I expected them to pull that crap, but it wasn't worth the 2 hours I've spent on the phone once before in order to get that rebate.
 
Originally posted by: DrPizza
I've resorted to taking a picture of the envelope with everything half in it while at the post office with a postal clerk in the background looking on. (for large rebates.) Haven't needed it as evidence, but I ran into the exact same problem with a small ($3) rebate that was one of about 10 in the same envelope. I expected them to pull that crap, but it wasn't worth the 2 hours I've spent on the phone once before in order to get that rebate.
Click to expand...
I never, EVER send multiple rebates in one envelope. On the rare occasion that I buy something with a rebate, it gets mailed in its own envelope with everything paperclipped together (so they don't "forget" anything at the bottom of the envelope) with relevant pieces of text highlighted.
 
Originally posted by: jumpr
Originally posted by: DrPizza
I've resorted to taking a picture of the envelope with everything half in it while at the post office with a postal clerk in the background looking on. (for large rebates.) Haven't needed it as evidence, but I ran into the exact same problem with a small ($3) rebate that was one of about 10 in the same envelope. I expected them to pull that crap, but it wasn't worth the 2 hours I've spent on the phone once before in order to get that rebate.
Click to expand...
I never, EVER send multiple rebates in one envelope. On the rare occasion that I buy something with a rebate, it gets mailed in its own envelope with everything paperclipped together (so they don't "forget" anything at the bottom of the envelope) with relevant pieces of text highlighted.
Click to expand...

It was one of those Office Max things where they had 20 free after rebate items and small rebates all on the same form. Had I mailed them all out in separate envelopes, then ironically, I'd have made less money (cost of extra stamps vs. the loss of a $3 rebate). I had photocopies of everything, so I knew everything was in the envelope.

The picture idea came to me after I had trouble with a company after returning the crap that I didn't want any more. They were being dicks about the whole deal. First they claimed I was 1 day over the possible return period. Then, they claimed they didn't receive it (return receipt from post office proved they received the package from me.) THEN, they claimed that they received *a* package, but it wasn't the stuff I purchased from them. My comment: "Ironically, after I sealed the box at the post office, I realized I had forgotten to write the address on the outside of the box. I had to re-open the box, retrieve the address from inside, then re-seal the box. The postmaster who was working at the post office helped me. I'm sure she'll remember me... our town has a population of 700, and she's probably lucky to have 20 people a day go into the post office. "
 
I've given up on MIR, used to use them alot. I would always copy the upc, the stamped addressed envelope, all forms etc, and keep the receipt showing date copies made. I would also include a copy of the upc ON the receipt copy, but even then it becomes tiresome. IDIOTS. Not only the stores, but us customers who fall for them.
BOCOTT all rebates/vendors using them.
 
update... props to microcenter.

they told me to come in and they credited the $50 back to my CC.

fry's made copies of my copies and they said they'd contact ACOM to see what was going on.
 
ive had the exact same rebate at ATI rejected. I contacted ATI and they told me to fax them the copy of the serial and upc so we'll see what happens.

How did you communicate to Microcenter to get the refund?
 
Originally posted by: Captante
Always make copies of everything you send in ... also for any rebate over $20 I use certified mail.
Click to expand...



there's no need for this as the company will always give you your rebate if you show copies.

It's a waste of money.

Just my opinion as I''ve sent in over $5k worth of rebates in the past year and I've recieved them all (I have $1.5k in rebates pending).

I've had 5 issues, and all were resolved with a phone call/fax.

4 of the issues had to due with "not recieving UPC"

1 said "invalid UPC"

a simple fax with the copy of UPC cleared it up.

you are going to need to do this anyway even if you did send it registered mail.
 
Call them and complain. Then file a complaint with your attorney general/consumer protection department as they are commiting fraud.
 
Originally posted by: xyyz
certified... hmm... that's a really good idea for larger amounts.
Click to expand...


Nah. I agree with daveymark that it is unnecessary. I have been rebating for years, and, while I don't spend the amount daveymark does, I have done hundreds of rebates. I don't send certified mail, delivery confirmation or anything other than plain old snail mail. I, too, have gotten 100% of my rebates although a few have required phone calls, only once resubmission of materials, and a few years ago I had a couple that I got the store to pay when the rebate company was dragging its feet.

In the past, although I haven't seen any forms with this recently, there were some rebate forms that said they would not be accepted if signatures were required. Also in the past representatives of rebate companies have said that such mail slows the processing of your rebate as it requires special handling and takes longer to enter the pipeline - same for sending them in odd sized envelopes.

I guess if it makes you feel more secure, go ahead, but I certainly haven't found it to be necessary.
 
you're lucky that you've received 100% of your rebates. with me, my success rate is much less, somewhere around 65%.
 
You must log in or register to reply here.

TRENDING THREADS

Back
Top